Avaya One-X for RIM Blackberry guide

Installing the Application on Your Mobile Device

To log in for the first time:

1. On the BlackBerry main screen, highlight Avaya one-X Mobile and click the trackball.

Note:

On some BlackBerry devices, the Avaya one-X Mobile application is located in the applications folder.

A dialog box may appear requesting confirmation that you want to allow Avaya one-X Mobile to access different device resources, such as phone logs.

2.If the dialog box to confirm access to different features of your BlackBerry device appears, click the checkbox for Don’t ask this again, and then click Yes.

The Avaya one-X Mobile server protocol dialog box appears.

3.Highlight the protocol (http or https) that is appropriate for your Avaya one-X Mobile server configuration, and click the trackball.

The URL or IP address dialog box appears.

4.Enter the URL or IP address of the Avaya one-X Mobile server.

5.Highlight OK, and click the trackball.

The corporate computer username dialog box appears.

6.Enter your corporate computer username. This entry is case sensitive.

7.Highlight OK, and click the trackball.

The corporate computer password dialog box appears.

8.Enter your corporate computer password. This entry is case sensitive.

9.Highlight OK, and click the trackball.

A dialog box may appear regarding the application trying to connect to the server.

10.If the dialog box requesting confirmation to connect to the server appears, click the checkbox for Don’t ask this again for all http connections, and then click Allow this connection.

A dialog box appears stating Logging in. Please wait. Once the login is complete, the Avaya one-X Mobile Home screen appears. See Start the Application on page 17 for a picture of the Avaya one-X Mobile Home screen.

14 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

Image 14

Avaya One-X for RIM Blackberry manual Installing the Application on Your Mobile Device

Contents

Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerry Avaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirements Set up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test button Installing the Application on Your Mobile Device Install the application from your PC via USB Click Download Set up a WAP Access Point Name APN APN settings for Cingular Log in for first-time use For Username for APN, leave blank Installing the Application on Your Mobile Device Key Features Getting Started About Avaya one-X Mobile Web About this Guide Start the Application Avaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inbox Make a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Make a call from the Corporate Directory Highlight Corporate Directory Make a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls Destinations Select the phones to which calls are routed Click Change Destinations Highlight New Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight Edit Destinations Highlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Click Select Voicemail Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Highlight Automatic by Schedule Highlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail message Save a voicemail message Highlight Open New Voicemail or Open Saved Voicemail Click Save Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Delete VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Click Delete Call Delete a callAdd the contact to your RIM Addresses Click Add to RIM Addresses Add the contact to your Phonebook as a VIP Managing voicemail from the Call Log Save a voicemail message from the Call Log Highlight Save Voicemail Add a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Using the Corporate Directory Search Corporate Directory for contact Click Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate Directory Highlight one-X Mobile Voicemail Go to in Listen to a voicemail message on Highlight one-X Mobile Call Log Change search sort order Changing the Mobile Device SettingsChange the voicemail notification preference Highlight Notification Change the corporate voicemail number Change the Call Back preference Click Change Call Back Delay Change the Call Back delayHighlight Call Back Delay Highlight Call Back Preferences Highlight Application Lock Exit and lock the applicationChange the extension associated with the mobile device Click Change Application Lock Change the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular Index New Voicemail