Using the Corporate Directory | Avaya One-X for RIM Blackberry

Using the Corporate Directory

The Avaya one-X Mobile Corporate Directory feature lets you search your company’s Corporate Directory from your mobile device for contact information for anyone in your group, department, or company. The search results are displayed on your mobile device where you can add the contact to the list of RIM Addresses stored on your mobile device or place an Avaya one-X Mobile Call to the contact.

Using the Avaya one-X Mobile Web application, you can add the Corporate Directory contact as a VIP in the Avaya one-X Mobile Web Phonebook. For more information about designating VIPs in the Web Phonebook, see the Avaya one-X Mobile Web User Guide, document number 18-602150.

Search Corporate Directory for contact

To search the Corporate Directory for a contact:

1.On the Avaya one-X Mobile Home screen, click the trackball.

2.Highlight Corporate Directory.

3.Click the trackball.

A search criteria screen appears.

4.In the First Name field, enter the first few letter of the first name.

5.Enter search criteria in the Last Name and Department fields to use additional criteria in your search.

Note:

You do not need to populate all search criteria fields.

6.Click the trackball.

7.Click Search.

When the search is completed, the Directory search results screen appears.

8.Highlight the contact.

9.To view contact details, click the trackball.

10.Click View <name>.

The complete contact record is provided.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 47

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Avaya One-X for RIM Blackberry manual Using the Corporate Directory, Search Corporate Directory for contact

Contents

Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 November Avaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile Device Set up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection Type Installing the Application on Your Mobile Device Click Download Install the application from your PC via USB APN settings for Cingular Set up a WAP Access Point Name APN For Username for APN, leave blank Log in for first-time use Installing the Application on Your Mobile Device Getting Started Key Features About Avaya one-X Mobile Web Start the Application About this Guide Avaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screen Make a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Highlight Corporate Directory Make a call from the Corporate Directory Make a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls Feature Click Change Destinations Select the phones to which calls are routed Highlight Edit Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight New Destinations Highlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Highlight Automatic by Schedule Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Click Select Voicemail Click Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to Voicemail Highlight Open New Voicemail or Open Saved Voicemail Save a voicemail message Click Delete Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Save VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Click Add to RIM Addresses Delete a callAdd the contact to your RIM Addresses Click Delete Call Managing voicemail from the Call Log Add the contact to your Phonebook as a VIP Highlight Save Voicemail Save a voicemail message from the Call Log Add a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Search Corporate Directory for contact Using the Corporate Directory Click Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X Mobile Go to in Listen to a voicemail message on Highlight one-X Mobile Voicemail Highlight one-X Mobile Call Log Highlight Notification Changing the Mobile Device SettingsChange the voicemail notification preference Change search sort order Change the Call Back preference Change the corporate voicemail number Highlight Call Back Preferences Change the Call Back delayHighlight Call Back Delay Click Change Call Back Delay Click Change Application Lock Exit and lock the applicationChange the extension associated with the mobile device Highlight Application Lock Click Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for Cingular New Voicemail