Avaya One-X for RIM Blackberry manual

Making Calls Using the Call Feature

Overview of the Avaya one-X Mobile Call Feature

Step 1: Enter or select the number you want to call, and then select Call. This tells your corporate telephone system (or PBX) to initiate the call. (You can select Call from multiple locations within the Avaya one-X Mobile application. See the locations listed on the previous page.) After you select Call, you then select the phone you want to use. This will usually, but not always, be your mobile device.

Mobile Device

with Avaya one-X Mobile

	User initiates call in Avaya one-X	IP-PBX
	Mobile, and the PBX is notified.	IP-PBX
	Mobile, and the PBX is notified.

Phone

555-1234

Step 2: Your corporate telephone system calls the phone you selected to use. You answer the call and press the 5 key. The phone you answer the call on will usually be your mobile device, but it could be any phone defined in your list of Send Calls destinations, such as your home phone or a hotel room phone. The following illustration shows your mobile device.

Mobile Device

with Avaya one-X Mobile

	PBX calls mobile device. User answers	IP-PBX
	and presses the 5 key.	IP-PBX
	and presses the 5 key.

Phone

555-1234

Step 3: While you wait, your corporate telephone system calls the person you want to talk to.

	Mobile Device		Phone
	with Avaya one-X Mobile		555-1234
	Standard voice connection is	IP-PBX	PBX calls the phone the user
	established between mobile device	IP-PBX	wants to talk to.
	established between mobile device		wants to talk to.
	and PBX.

Step 4: You can begin talking after the other phone is answered by a person or voicemail system.

Mobile Device

with Avaya one-X Mobile

		Phone
		555-1234
	IP-PBX	Called phone is answered, and
	IP-PBX	call is established with the
		call is established with the
		mobile device via the PBX.

20 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

Image 20

Avaya One-X for RIM Blackberry manual Overview of the Avaya one-X Mobile Call Feature

Contents

Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerry Avaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirements Set up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test button Installing the Application on Your Mobile Device Install the application from your PC via USB Click Download Set up a WAP Access Point Name APN APN settings for Cingular Log in for first-time use For Username for APN, leave blank Installing the Application on Your Mobile Device Key Features Getting Started About Avaya one-X Mobile Web About this Guide Start the Application Avaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inbox Make a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Make a call from the Corporate Directory Highlight Corporate Directory Make a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls Destinations Select the phones to which calls are routed Click Change Destinations Add a phone to which calls are routed Delete a phone to which calls are routedHighlight New Destinations Highlight Edit Destinations Highlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Route calls as defined by Automatic by Schedule Route calls as defined by Automatic by LocationClick Select Voicemail Highlight Automatic by Schedule Highlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail message Save a voicemail message Highlight Open New Voicemail or Open Saved Voicemail Delete a voicemail message Highlight Open New VoicemailClick Save Voicemail Click Delete VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Delete a call Add the contact to your RIM AddressesClick Delete Call Click Add to RIM Addresses Add the contact to your Phonebook as a VIP Managing voicemail from the Call Log Save a voicemail message from the Call Log Highlight Save Voicemail Add a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Using the Corporate Directory Search Corporate Directory for contact Click Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate Directory Highlight one-X Mobile Voicemail Go to in Listen to a voicemail message on Highlight one-X Mobile Call Log Changing the Mobile Device Settings Change the voicemail notification preferenceChange search sort order Highlight Notification Change the corporate voicemail number Change the Call Back preference Change the Call Back delay Highlight Call Back DelayClick Change Call Back Delay Highlight Call Back Preferences Exit and lock the application Change the extension associated with the mobile deviceHighlight Application Lock Click Change Application Lock Change the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular Index New Voicemail