Highlight one-X Mobile Voicemail | Avaya One-X for RIM Blackberry

Make a call with Avaya one-X Mobile from the RIM Messages application

Make a call with Avaya one-X Mobile from the RIM Messages application

To make a call with Avaya one-X Mobile from the RIM Messages application:

1.Turn on your mobile device.

The BlackBerry main screen appears.

2.Navigate to the RIM Messages icon and launch the application. The RIM Messages appear.

3.Highlight the message from the contact you want to call.

4.Press the BlackBerry Menu key.

5.Highlight Call with one-X Mobile.

6.Click the trackball.

7.Click OK.

8.Go to step 6 in Make a call from the Home screen on page 21.

Listen to Avaya one-X Mobile Voicemail from the RIM Messages application

To access Avaya one-X Mobile voicemail from the RIM Messages application:

1.Turn on your mobile device.

The BlackBerry main screen appears.

2.Navigate to the RIM Messages icon and launch the application.

3.Press the BlackBerry Menu key.

4.Highlight one-X Mobile Voicemail.

5.Click the trackball.

The Avaya one-X Mobile New Voicemail inbox appears. Each voicemail entry shows the time or date of the call, the duration of the message, and the caller’s name or number.

6.Go to step 5 in Listen to a voicemail message on page 37.

See Listening to Voicemail on page 37 for other tasks you can perform from the Avaya one-X Mobile New Voicemail inbox.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

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Avaya One-X for RIM Blackberry manual Highlight one-X Mobile Voicemail, Go to in Listen to a voicemail message on

Contents

Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 November Avaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile Device Set up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection Type Installing the Application on Your Mobile Device Click Download Install the application from your PC via USB APN settings for Cingular Set up a WAP Access Point Name APN For Username for APN, leave blank Log in for first-time use Installing the Application on Your Mobile Device Getting Started Key Features About Avaya one-X Mobile Web Start the Application About this Guide Avaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screen Make a call from the Call Log Highlight Call with one-X Mobile. a summary screen appears Make a call from your list of contacts in RIM AddressesHighlight RIM Addresses Highlight Corporate Directory Make a call from the Corporate Directory Make a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls Feature Click Change Destinations Select the phones to which calls are routed Delete a phone to which calls are routed Add a phone to which calls are routedHighlight New Destinations Highlight Edit Destinations Highlight Edit Destination Edit a phone number to which calls are routedClick Delete name Click Select Quick Entry Set a Quick Entry number to which calls are routedSend all calls to voicemail Route calls as defined by Automatic by Location Route calls as defined by Automatic by ScheduleClick Select Voicemail Highlight Automatic by Schedule Click Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to Voicemail Highlight Open New Voicemail or Open Saved Voicemail Save a voicemail message Highlight Open New Voicemail Delete a voicemail messageClick Save Voicemail Click Delete VoicemailPage Call Log Icons Description Using the Call LogView the Call Log Add the contact to your RIM Addresses Delete a callClick Delete Call Click Add to RIM Addresses Managing voicemail from the Call Log Add the contact to your Phonebook as a VIP Highlight Save Voicemail Save a voicemail message from the Call Log Add a contact Using the Contacts FeatureFind contacts in RIM Addresses Edit a contact Search Corporate Directory for contact Using the Corporate Directory Click Change Block Change the block settingAdd Corporate Directory contact to RIM Addresses Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X Mobile Go to in Listen to a voicemail message on Highlight one-X Mobile Voicemail Highlight one-X Mobile Call Log Change the voicemail notification preference Changing the Mobile Device SettingsChange search sort order Highlight Notification Change the Call Back preference Change the corporate voicemail number Highlight Call Back Delay Change the Call Back delayClick Change Call Back Delay Highlight Call Back Preferences Change the extension associated with the mobile device Exit and lock the applicationHighlight Application Lock Click Change Application Lock Click Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for Cingular New Voicemail