Avaya One-X for RIM Blackberry instruction

Using Avaya one-X Mobile options in RIM applications

There are several Avaya one-X Mobile features that are available from the RIM native applications. You are able to use these Avaya one-X Mobile features without opening the Avaya one-X Mobile application on your mobile device.

Note:

Avaya one-X Mobile must be run at least once since the last power down for these options to be available.

Within the RIM Addresses application, the following Avaya one-X Mobile options are available:

●Call with one-XMobile—you can make a call with Avaya one-X Mobile directly from the RIM Addresses application.

●Corporate Directory—you can access the Corporate Directory directly from the RIM Addresses application.

Within the RIM Messages application, the following Avaya one-X Mobile options are available:

●Call with one-XMobile—you can make a call with Avaya one-X Mobile directly from the RIM Messages application.

●one-X Mobile Voicemail—you can review, listen to, save, or delete voicemail messages directly from the RIM Messages application.

●one-X Mobile Call Log—you can view the Avaya one-X Mobile Call Log directly from the RIM Messages application.

Note:

These options are also available within the RIM Phone application.

Make a call with Avaya one-X Mobile from the RIM Addresses application

To make a call with Avaya one-X Mobile from the RIM Addresses application:

1.Turn on your mobile device.

The BlackBerry main screen appears.

2.Navigate to the RIM Addresses icon and launch the application. The RIM Address book opens.

Avaya one-X™ Mobile User Guide for RIM BlackBerry

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Avaya One-X for RIM Blackberry manual Using Avaya one-X Mobile options in RIM applications

Contents

Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 November Avaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile Device Set up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection Type Installing the Application on Your Mobile Device Click Download Install the application from your PC via USB APN settings for Cingular Set up a WAP Access Point Name APN For Username for APN, leave blank Log in for first-time use Installing the Application on Your Mobile Device Getting Started Key Features About Avaya one-X Mobile Web Start the Application About this Guide Avaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screen Make a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate Directory Make a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls Feature Click Change Destinations Select the phones to which calls are routed Highlight Edit Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight New Destinations Edit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Highlight Automatic by Schedule Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Click Select Voicemail Click Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to Voicemail Highlight Open New Voicemail or Open Saved Voicemail Save a voicemail message Click Delete Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Save VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Click Add to RIM Addresses Delete a callAdd the contact to your RIM Addresses Click Delete Call Managing voicemail from the Call Log Add the contact to your Phonebook as a VIP Highlight Save Voicemail Save a voicemail message from the Call Log Using the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate Directory Change the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X Mobile Go to in Listen to a voicemail message on Highlight one-X Mobile Voicemail Highlight one-X Mobile Call Log Highlight Notification Changing the Mobile Device SettingsChange the voicemail notification preference Change search sort order Change the Call Back preference Change the corporate voicemail number Highlight Call Back Preferences Change the Call Back delayHighlight Call Back Delay Click Change Call Back Delay Click Change Application Lock Exit and lock the applicationChange the extension associated with the mobile device Highlight Application Lock Click Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for Cingular New Voicemail