Avaya One-X for RIM Blackberry instruction

Managing Incoming Calls Using the Send Calls Feature

36 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

Image 36

Avaya One-X for RIM Blackberry manual

Contents

Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerry Avaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirements Set up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test button Installing the Application on Your Mobile Device Install the application from your PC via USB Click Download Set up a WAP Access Point Name APN APN settings for Cingular Log in for first-time use For Username for APN, leave blank Installing the Application on Your Mobile Device Key Features Getting Started About Avaya one-X Mobile Web About this Guide Start the Application Avaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inbox Make a call from the Call Log Make a call from your list of contacts in RIM Addresses Highlight RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Make a call from the Corporate Directory Highlight Corporate Directory Make a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls Destinations Select the phones to which calls are routed Click Change Destinations Add a phone to which calls are routed Delete a phone to which calls are routedHighlight New Destinations Highlight Edit Destinations Edit a phone number to which calls are routed Click Delete nameHighlight Edit Destination Set a Quick Entry number to which calls are routed Send all calls to voicemailClick Select Quick Entry Route calls as defined by Automatic by Schedule Route calls as defined by Automatic by LocationClick Select Voicemail Highlight Automatic by Schedule Highlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail message Save a voicemail message Highlight Open New Voicemail or Open Saved Voicemail Delete a voicemail message Highlight Open New VoicemailClick Save Voicemail Click Delete VoicemailPage Using the Call Log View the Call LogCall Log Icons Description Delete a call Add the contact to your RIM AddressesClick Delete Call Click Add to RIM Addresses Add the contact to your Phonebook as a VIP Managing voicemail from the Call Log Save a voicemail message from the Call Log Highlight Save Voicemail Using the Contacts Feature Find contacts in RIM AddressesAdd a contact Edit a contact Using the Corporate Directory Search Corporate Directory for contact Change the block setting Add Corporate Directory contact to RIM AddressesClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate Directory Highlight one-X Mobile Voicemail Go to in Listen to a voicemail message on Highlight one-X Mobile Call Log Changing the Mobile Device Settings Change the voicemail notification preferenceChange search sort order Highlight Notification Change the corporate voicemail number Change the Call Back preference Change the Call Back delay Highlight Call Back DelayClick Change Call Back Delay Highlight Call Back Preferences Exit and lock the application Change the extension associated with the mobile deviceHighlight Application Lock Click Change Application Lock Change the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular Index New Voicemail