Making Calls Using the Call Feature

10.Do one of the following:

If the phone you chose to use is not your BlackBerry device, click OK.

If the phone you chose to use is your BlackBerry device, an OK button does not appear on the instruction screen. Wait for the phone to ring and then go to step 11.

The instructions screen closes, and the phone you chose to use rings. This is your office phone system calling to establish the first leg of the call connection between your Quick Entry phone number and the number you want to call.

11.Answer your phone and then press the 5 key.

12.Wait a moment. Your office phone system will connect you to the number you called.

Switch from your mobile device to your office phone

Avaya one-X Mobile uses Extension to Cellular, a feature which allows your mobile device to function as an extension of your office phone. Extension to Cellular provides the capability to switch between your mobile device and your office phone during an on-going Extension to Cellular call. For example, you receive a call on your mobile device on your way into work. The call continues as you arrive at your office and proceed to your desk. At that point, you would like to use your office phone to continue the call (this saves additional cell phone charges).

Note:

Extension to Cellular works wherever your mobile device currently works. You may lose mobile device calls while in your building because of poor reception. Optional installation of a distributed antenna system (DAS) in buildings with poor cell reception has proven to be an effective solution. Ask your system administrator to contact Avaya for details.

Note:

This procedure applies to incoming calls picked up on your mobile device when Avaya one-X Mobile is used. This procedure also applies to outgoing calls if you have placed an Avaya one-X Mobile call from the mobile device.

To switch to the office phone while on your mobile device with an Avaya one-X Mobile call:

1.Pick up the office phone handset or turn the speaker on.

2.Press the lighted Call Appearance (line indicator) button on your office phone that shows the line that is currently in use.

You are now conferenced onto the existing call.

3.Disconnect your mobile device from the call by pressing the appropriate End Call button on your mobile phone.

4.Continue speaking using your office phone handset or speaker.

26 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

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Avaya One-X for RIM Blackberry manual Switch from your mobile device to your office phone