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Avaya One-X for RIM Blackberry manual Installing the Application on Your Mobile Device

Models: One-X for RIM Blackberry

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Installing the Application on Your Mobile Device

This chapter provides the procedures to install the Avaya one-X™ Mobile application on your BlackBerry device by either downloading it Over the Air (OTA) or using your PC and the BlackBerry Desktop Manager. Also provided is the procedure to set up your account which must be performed before you can use the Avaya one-X Mobile application.

Pre-installation requirements

Before you begin the installation:

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You must know your mobile carrier, mobile device manufacturer, model name, and model number.

You must set up your Avaya one-X Mobile account. See Set up your account on page 8. After you set up your account on the Avaya one-X Mobile Web site, an SMS message is sent to your mobile device. The message provides instructions that include the URL to the page on APP.AVAYA.COM that corresponds to your carrier and device model.

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You must know the type of internet connection your enterprise uses. See Identify the BlackBerry Connection Type on page 9 for more information.

Determine the installation method you want to use to install the Avaya one-X Mobile application on your BlackBerry device. You can download the application Over the Air (OTA) or install it from your PC. See Download the application Over the Air (OTA) to your BlackBerry device on page 10 and Install the application from your PC (via USB) on page 11 for more information.

●You should know how to:

-Navigate your device’s menus

-Input upper and lower case text, numbers, symbols, and any special characters included in your password

-Find, Launch, and use your device’s internet browser to go to a specific URL

-Install downloaded applications to your device

Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007 7

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Avaya One-X for RIM Blackberry manual Installing the Application on Your Mobile Device, Pre-installation requirements

Contents

Avaya one-X Mobile User Guide for RIM BlackBerry Issue 1 November Avaya Inc All Rights Reserved Contents Contents Contents Page Pre-installation requirements Installing the Application on Your Mobile Device Set up your account Click the Office Voicemail Network Test button Identify the BlackBerry Connection Type Installing the Application on Your Mobile Device Click Download Install the application from your PC via USB APN settings for Cingular Set up a WAP Access Point Name APN For Username for APN, leave blank Log in for first-time use Installing the Application on Your Mobile Device Getting Started Key Features About Avaya one-X Mobile Web Start the Application About this Guide Avaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from your Voicemail inbox Make a call from the Home screen Make a call from the Call Log Highlight RIM Addresses Make a call from your list of contacts in RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Highlight Corporate Directory Make a call from the Corporate Directory Make a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page About Send Calls Destinations Managing Incoming Calls Using the Send Calls Feature Click Change Destinations Select the phones to which calls are routed Highlight Edit Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight New Destinations Click Delete name Edit a phone number to which calls are routedHighlight Edit Destination Send all calls to voicemail Set a Quick Entry number to which calls are routedClick Select Quick Entry Highlight Automatic by Schedule Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Click Select Voicemail Click Select Automatic by Location Highlight Automatic by LocationPage Listen to a voicemail message Listening to Voicemail Highlight Open New Voicemail or Open Saved Voicemail Save a voicemail message Click Delete Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Save VoicemailPage View the Call Log Using the Call LogCall Log Icons Description Click Add to RIM Addresses Delete a callAdd the contact to your RIM Addresses Click Delete Call Managing voicemail from the Call Log Add the contact to your Phonebook as a VIP Highlight Save Voicemail Save a voicemail message from the Call Log Find contacts in RIM Addresses Using the Contacts FeatureAdd a contact Edit a contact Search Corporate Directory for contact Using the Corporate Directory Add Corporate Directory contact to RIM Addresses Change the block settingClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Click Corporate Directory Highlight Call with one-X Mobile Go to in Listen to a voicemail message on Highlight one-X Mobile Voicemail Highlight one-X Mobile Call Log Highlight Notification Changing the Mobile Device SettingsChange the voicemail notification preference Change search sort order Change the Call Back preference Change the corporate voicemail number Highlight Call Back Preferences Change the Call Back delayHighlight Call Back Delay Click Change Call Back Delay Click Change Application Lock Exit and lock the applicationChange the extension associated with the mobile device Highlight Application Lock Click Change Server URL Change the Avaya one-X Mobile server protocol and URLPage Index APN settings for Cingular New Voicemail