Managing Incoming Calls Using the Send Calls Feature
●Automatic by Location—available on some mobile devices, this feature routes your incoming calls to Send Calls destinations based on your location. To use this feature, you must first define a GPS location on your mobile device using the devices’s built-in GPS feature. You can define multiple GPS locations. Then, using the Avaya one-X Mobile Web application, you select the Send Calls destination(s) that you want activated when you are at a particular location. For example, you may want all calls to go to Voicemail when you are at the factory because of the noise level. You would first create a GPS location while at the factory. Then from the Avaya one-X Mobile Web application, you would choose Voicemail as the Send Calls destination for the factory location. For information on how to define Automatic by Location, see the Avaya one-X Mobile Web User Guide, document number 18-602150.
●Voicemail—sends all calls directly to your office voicemail. No phones will ring. The Voicemail destination, when selected, overrides but does not change the Block setting and all callers, even VIPs, will be sent directly to voicemail.
Select the phones to which calls are routed
You can select up to 5 phones (unless limited by your system administrator) to ring simultaneously when a call comes in to your office number.
Note:
You must select at least one phone destination. Avaya one-X Mobile will automatically select your Office phone as a destination if you deselect all phones in the Send Calls destinations screen.
To select the phones to which office calls are routed:
1.On the Avaya one-X Mobile Home screen, highlight Send Calls to.
2.Click the trackball.
3.Click Change Destinations.
A list of the phones on which you can receive office calls appears. A check mark next to the phone indicates the phone is currently designated to ring when a call comes in to your office phone.
4.Highlight the appropriate phone.
Note:
Depending on your communication system, the Office phone must be a destination and cannot be deselected. In this case, the check mark appears light gray.
5.Click the trackball to select or deselect the phone. A confirmation pop-up menu appears.
6.Click the trackball to confirm your selection.
