Avaya One-X for RIM Blackberry manual

Installing the Application on Your Mobile Device

●Mobile Data System (MDS)

Before proceeding with the BlackBerry installation, you must determine which type of internet connection is appropriate for your enterprise. After you determine this, continue with Download the application Over the Air (OTA) to your BlackBerry device on page 10.

Download the application Over the Air (OTA) to your BlackBerry device

Use this procedure to install the Avaya one-X Mobile application on your BlackBerry device Over the Air (OTA).

1.Open the Web browser on your BlackBerry device.

2.Enter the URL for Avaya one-X Mobile that is appropriate for your mobile device. There are three ways to identify this URL as follows:

●Use the URL that was provided in the SMS message you received on your mobile device after you set up your Avaya one-X Mobile account. This URL is to the specific page on APP.AVAYA.COM that corresponds to your carrier and device model.

●At any time you can use your account on Avaya one-X Mobile Web to send yourself an SMS message with the URL to the specific page on APP.AVAYA.COM, as follows:

a.Log in to your Avaya one-X Mobile Web account on your PC.

b.Navigate to Manage Mobile.

c.Click on the Update one-X Mobile button. This will send an SMS message to your BlackBerry device containing the Avaya one-X Mobile installation URL.

●Use the Web browser on your BlackBerry device to install the URL as follows:

a.Go to the getapp page on your Avaya one-X Mobile server, www.<your one-X Mobile server>/getapp.

b.Follow the page navigation, selecting the carrier, manufacturer, and device model that is appropriate for your BlackBerry device.

c.On the Download page, under Category: Public, select the appropriate version.

3.Select the TCP or MDS connection type that is appropriate for your enterprise. See Identify the BlackBerry Connection Type on page 9 for more information.

10 Avaya one-X™ Mobile User Guide for RIM BlackBerry

November 2007

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Avaya One-X for RIM Blackberry manual Installing the Application on Your Mobile Device

Contents

Issue 1 November Avaya one-X Mobile User Guide for RIM BlackBerry Avaya Inc All Rights Reserved Contents Contents Contents Page Installing the Application on Your Mobile Device Pre-installation requirements Set up your account Identify the BlackBerry Connection Type Click the Office Voicemail Network Test button Installing the Application on Your Mobile Device Install the application from your PC via USB Click Download Set up a WAP Access Point Name APN APN settings for Cingular Log in for first-time use For Username for APN, leave blank Installing the Application on Your Mobile Device Key Features Getting Started About Avaya one-X Mobile Web About this Guide Start the Application Avaya one-X Mobile Home screen Making Calls Using the Call Feature Overview of the Avaya one-X Mobile Call Feature Make a call from the Home screen Make a call from your Voicemail inbox Make a call from the Call Log Highlight RIM Addresses Make a call from your list of contacts in RIM AddressesHighlight Call with one-X Mobile. a summary screen appears Make a call from the Corporate Directory Highlight Corporate Directory Make a call from a Quick Entry number Switch from your mobile device to your office phone Switch from your office phone to your mobile device Page Managing Incoming Calls Using the Send Calls Feature About Send Calls Destinations Select the phones to which calls are routed Click Change Destinations Highlight New Destinations Add a phone to which calls are routedDelete a phone to which calls are routed Highlight Edit Destinations Click Delete name Edit a phone number to which calls are routedHighlight Edit Destination Send all calls to voicemail Set a Quick Entry number to which calls are routedClick Select Quick Entry Click Select Voicemail Route calls as defined by Automatic by ScheduleRoute calls as defined by Automatic by Location Highlight Automatic by Schedule Highlight Automatic by Location Click Select Automatic by LocationPage Listening to Voicemail Listen to a voicemail message Save a voicemail message Highlight Open New Voicemail or Open Saved Voicemail Click Save Voicemail Delete a voicemail messageHighlight Open New Voicemail Click Delete VoicemailPage View the Call Log Using the Call LogCall Log Icons Description Click Delete Call Delete a callAdd the contact to your RIM Addresses Click Add to RIM Addresses Add the contact to your Phonebook as a VIP Managing voicemail from the Call Log Save a voicemail message from the Call Log Highlight Save Voicemail Find contacts in RIM Addresses Using the Contacts FeatureAdd a contact Edit a contact Using the Corporate Directory Search Corporate Directory for contact Add Corporate Directory contact to RIM Addresses Change the block settingClick Change Block Click Non-VIPs Page Using Avaya one-X Mobile options in RIM applications Highlight Call with one-X Mobile Click Corporate Directory Highlight one-X Mobile Voicemail Go to in Listen to a voicemail message on Highlight one-X Mobile Call Log Change search sort order Changing the Mobile Device SettingsChange the voicemail notification preference Highlight Notification Change the corporate voicemail number Change the Call Back preference Click Change Call Back Delay Change the Call Back delayHighlight Call Back Delay Highlight Call Back Preferences Highlight Application Lock Exit and lock the applicationChange the extension associated with the mobile device Click Change Application Lock Change the Avaya one-X Mobile server protocol and URL Click Change Server URLPage APN settings for Cingular Index New Voicemail