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Baldor BXII Introduction, Troubleshooting, Problem diagnosis, SupportMet feature

Models: BXII

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6 Troubleshooting 6

6 Troubleshooting 6

6.1 Introduction

This section explains common problems that may be encountered, together with possible solutions.

6.1.1 Problem diagnosis

If you have followed all the instructions in this manual in sequence, you should have few problems installing the NextMove BXII. If you do have a problem, read this section first. In WorkBench v5, use the Error Log tool to view recent errors and then check the help file. If you cannot solve the problem or the problem persists, the SupportMet feature can be used.

6.1.2 SupportMet feature

The SupportMet feature (on the Help menu) can be used to e-mail information to the Baldor representative from whom you purchased the equipment. If required, you can choose to add your program files as attachments. WorkBench v5 will automatically start up your e-mail program and begin a new message, with comprehensive system information and selected attachments already in place. You can add any additional message of your own and then send the e-mail. The PC must have email facilities to use the SupportMet feature. If you prefer to contact Baldor technical support by telephone or fax, contact details are provided at the front of this manual. Please have the following information ready:

HThe serial number of your NextMove BXII.

HUse the Help, SupportMe menu item in WorkBench v5 to view details about your system.

HThe type of servo amplifier and motor that you are using.

HGive a clear description of what you are trying to do, for example trying to establish communications with WorkBench v5 or trying to perform fine-tuning.

HGive a clear description of the symptoms that you can observe, for example the Status display, error messages displayed in WorkBench v5, or the current value of any of the Mint error keywords AXISERROR, AXISSTATUS, INITERROR, and MISCERROR.

HThe type of motion generated in the motor shaft.

HGive a list of any parameters that you have setup, for example the gain settings you have entered.

MN1904

Troubleshooting 6-1

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Baldor BXII installation manual Introduction, Troubleshooting, Problem diagnosis, SupportMet feature

Contents

NextMove BXII Motion Controller Installation ManualMOTION CONTROL 9/02Page Contents 5 Operation 7 Specifications 6 TroubleshootingA Accessories AppendicesMN1904 iv Contents1 General Information MN1904General Information Precautions Safety Notice1-2General Information MN19042 Introduction 2.1 NextMove BXII featuresInstalled in 2.2 Receiving and inspection2.2.1Identifying the catalog number 2.3 Units and abbreviations MN1904 2-4Introduction3.1.1 Power sources 3 Basic Installation3.1 Introduction 3.1.2 PC Hardware requirements3.1.3 Tools and miscellaneous hardware 3.1.4 Other information needed for installation3-2Basic Installation MN1904See also page 3.2.1 Mounting the NextMove BXII This completes the basic installationAll dimensions shown as mm inches Allow additional depth to accommodate wiring4.2 Connector locations - top panel 4.1 Introduction4 Input / Output 4.3 Connector locations - front panel 4.4.1 Power 4.4 Power connections4.5.1Analog inputs 4.5 Analog I/OAIN0 Pin AIN1 Pin 4.5.2 Analog outputs Demands 4-6Input / OutputMN1904 4.6 Digital I/O 4.6.1 Digital inputs 4-8Input / OutputMN1904 4.6.2 Digital inputs 4.6.3 Digital inputs Interrupts 4-10Input / OutputMN1904 Location 4.6.4 Digital outputsName Mint keyword / description4.7.1 Encoder interfaces - X9, X10, X11 4.7 Other I/O4.7.2 Encoder input frequency 4.7.3 Relay and user power 4-14Input / OutputMN1904 4.7.4 RS232 Pin NameDescription RXD TXD RS232NextMove BXII GND DTE RTS CTSBaldor HMI 4.7.5 Connecting Baldor HMI Operator PanelsNextMove BXII PLC PORT4-18Input / Output 4.7.6 RS422 / RS485MN1904 4 NCNetwork master Figure 12 - 4-wireRS485 multi-dropconnectionsNetwork slave Network slave4.7.7 CAN connectors 4-20Input / OutputMN1904 4.7.9 Baldor CAN 4.7.8 CANopen4.8.1 System watchdog 4.8 Reset statesError out 4.9 Connection summary - minimum system wiringEnable Host PCsignal connectorTable 2 - Minimum system wiring connections 4-24Input / Output5.1.2 Installing the software 5.1.1 Connecting the NextMove BXII to the PC5.1 Introduction 5 Operation5.1.5 Power on checks 5-2OperationMN1904 5.2.1 Help file 5.2 WorkBench5.2.2Starting WorkBench 5-4OperationMN1904 Click Scan to search for the NextMove BXII 5.3.1 Selecting a scale 5.3 Configuring an axis5.3.2Setting the drive enable output 5.3.3Testing the drive enable output 5-8OperationMN1904 5.4.1 Testing the drive command output 5.4 Testing and tuningMN1904 5-10Operation6.To remove the demand and stop the test, type STOP.05.5 An introduction to closed loop control MN1904 5-12OperationMN1904 OperationFigure 16 - The NextMove BXII servo loop 5.6.1 Selecting servo loop gains 5.6 Tuning an axis for current controlThe distance depends on the scale set in 5.6.2 Underdamped response 5-16OperationMN1904 Figure 18 - Overdamped response 5.6.3 Overdamped response5-18Operation 5.6.4 Critically damped responseMN1904 Demand position Measured position5.7 Eliminating steady-stateerrors 5.8.1 Calculating KVELFF 5.8 Tuning an axis for velocity control=10.24 5-22Operation MN1904Figure 20 - Correct value of KVELFF 2. Click Go 5.8.2 Adjusting KPROPMN1904 5-24OperationFigure 21 - Correct value of KPROP Demand position Measured position5.9.1 Digital input configuration 5.9 Digital input/output configuration5.9.2 Digital output configuration 5-26OperationMN1904 1.In the Toolbox, click the Edit & Debug icon 5.10 Saving setup information5.11Loading saved information 5-28OperationMN1904 6.1.1 Problem diagnosis 6 Troubleshooting6.1.2 SupportMet feature 6.1 Introduction6.2.1 Status display 6.2 NextMove BXII indicatorsOffset move. The axis is performing an offset move 6.2.2 Motor control 6-4TroubleshootingMN1904 6.2.3 Communication MN1904 6-6TroubleshootingInput power 7 SpecificationsIntroduction 7.1.17.1.4 7.1.3 Analog outputs DemandsDigital inputs 7.1.57.1.8 Encoder interfaces 7.1.7 Relay output7.1.9 CAN interfaces Update interval7.1.10Environmental 7.1.11Weights and dimensions7-4Specifications MN1904A Accessories A A.1 IntroductionA.1.1 Baldor CAN nodes A.1.2 Encoder Splitter/Buffer board A-2AccessoriesMN1904 Index Page Page MN1904 IndexComment Commentscontinued CommentsComments MN1904Thank you for taking the time to help us Page Mexico AustraliaEurope Singapore