C. Troubleshooting

C. TROUBLESHOOTING
AnAdministrato r password has been installed for security reasons (worm and virus protection):
Password : Barco (case sensitive !)
FAQ tabl e
Thistable gives a summary of possible errors, the aim of this section is to give general guidelines and tips for troubleshooting.

C.1 FAQ table

What to do when... ?
Symptom Possiblecau se Check References
The projector is working
(operational mode) but Server
isnot running
• The Projector ON state
setting ( in the “iQ Pro
Serversettings” menu)
• The setting should be
“ON”
The projectoris in sta ndby mode
andthe Server is not running • The Projector Standby
statesetting ( in the “iQ Pro
Serversettings” menu)
• The setting should be
“ON”
No client/server communication
in case of a point to point
communication
• IP address is not filled in
correctly
• IP address
No client/server communication
over the LAN • Client configuration • Client configuration:
projectorname
ITadministrato r
Whenusing the DropZone, theiQ
Pro server does not accept calls
from client(s)
• NetmeetingTM settings are
incorrect
•Netmeeting
TMsettings
ITadministrato r
When using the DropZone it is
impossibleto launch/store files • No access the shared
folder“Received”
• check guest account
settingsin Windows TM
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PCcard is not working or influences
thegood working of the SBC • incompatiblePC card • Check if the PC card
driveris com patible with
WindowsTM XP
ITadministrato r
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