Brother MFC 4350 manual Error Messages

194 C H A P T E R N I N E T E E N

Error Messages

You may occasionally encounter a difficulty with your MFC or telephone line. If this happens, your MFC often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself.

If you need additional help, call the Brother Fax-Back System at

USA:	1-800-521-2846
From within Canada:	1-800-681-9838

ERROR MESSAGES

ERROR MESSAGE	CAUSE	ACTION
CHANGE DRUM SOON	The drum unit is near the end of	Use the drum unit until you
	its life.	have a print quality problem;
		then replace the
		drum unit with a new one.
CHECK PAPER	The MFC is out of paper or paper	Refill the paper or remove the
	is not properly loaded in the	paper and load it again.
	multi-purpose sheet feeder.
CHECK PAPER SIZE	Your Paper Size setting may not	When you see this error, the
	be set correctly for the paper you	reduction ratio automatically
	are using (see page 43).	will be changed to AUTO if
		you used a fixed reduction
		ratio (see page 42).
COMM. ERROR	A poor quality phone line	Try the call again.
	caused communications error.
CONNECTION FAIL	You tried to poll a fax machine	Verify the other party’s polling
	that is not in Polled Waiting	setup.
	mode.