204 C H A P T E R N I N E T E E N

Copy Quality

Difficulties

Print Quality Difficulties

DIFFICULTY

SUGGESTIONS

Vertical streaks appear in

Sometimes you may see vertical streaks on your copies.

copies

Either the scanner or the primary corona wire for

 

printing s dirty. Clean them both. (See pages 213 and

 

215.)

Printouts are too dark or

Adjust the print conditions by setting the Print Density

light

function. It has been factory set to the middle position.

 

(See “Setting the Print Density”on page 46.)

Printed pages contain white

You may fix this by wiping the scanner windows with a

stripes

clean soft cloth. (See “Regular Maintenance” and

 

“Cleaning the Drum Unit” on pages 213 and 215.) If

 

you still see white stripes or faint images and the

White Stripes or

display shows CHANGE DRUM SOON, replace the

Faint lmages

drum unit with a new one.

Printed pages are stained

Clean the MFC’s interior and the primary corona wire

with toner or have

of the toner cartridge. (See “Regular Maintenance” and

vertical stripes

“Cleaning the Drum Unit” on pages 214 and 215.)

 

Make sure that the tab of the corona wire is at the home

 

position. If after cleaning, you still see dark stripes or

 

toner stains and the display shows CHANGE DRUM

Dark Stripes or Toner Stains

SOON, replace the drum unit with a new one.

 

 

 

Printed pages have white

Make sure that you use paper that meets the

spots in black text and

specifications. Rough surface or thick media can cause

graphic areas

the problem. If you still see white spots and the

 

display shows CHANGE DRUM SOON,

 

replace the drum unit with a new one.

White Spots

 

 

 

Toner scatters and stains

Adjust the print conditions by setting the Print Density

the printed page

function. Remove the drum unit and clean the MFC's

 

interior. (See “Regular Maintenance”, “Cleaning the

 

Printer” and “Cleaning the Drum Unit” on pages 213

 

and 215.) Make sure that you use paper that meets

 

specifications. (See page 18.) If you still have scattered

Scattering Toner

toner and the display shows CHANGE DRUM SOON,

 

replace the drum unit with a new one.

The whole page is printed

Wipe the electric terminals referring to page 214. Also,

black

do not use heat-sensitive paper as it will cause this

 

problem. After cleaning, if the printed pages are still

 

black and the display shows CHANGE DRUM SOON,

Black Page

replace the drum unit with a new one.

Nothing is printed on the

Make sure that the toner cartridge is not empty. Wipe

the page

electric terminals referring to “Regular Maintenance”,

 

“Cleaning the Printer” and “Cleaning the Drum Unit”

 

on pages 213 and 215. Make sure that a torn piece of

White Page

paper does not remain on the scanner window.

 

 

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Image 218
Brother MFC 4350 manual Copy Quality Difficulties