Canon 700 manual Copying Documents

Remedy 1 If the other party’s fax machine does not support ITU-T subaddress/password transactions, you cannot receive confidential documents.

Remedy 2 Make sure the other party knows the correct subaddress/password for your confidential mailbox.

Cannot poll another fax machine and receive its document.

Cause 1 You are polling without a subaddress/password.

Remedy If the other party’s fax machine is a Canon fax machine and can set a polling ID, ask them to check their polling ID and set the polling ID to ‘255’ decimal or ‘1111 1111’ binary.

Cause 2 You are polling with an ITU-T subaddress or password.

Remedy 1 Contact the other party and confirm that their fax machine supports receiving a polling request with an ITU-T subaddress or password.

Remedy 2 If the other party’s fax machine supports ITU-T subaddress/password polling, confirm that you are using the correct ITU-T subaddress and password.

Remedy 3 If the other party’s fax machine does not support or not have set ITU-T subaddress/password polling, poll the other party without a subaddress/ password. (See “Polling Other Fax Machines to Receive a Document,” on p. 8-3.)

Copying Documents

Cannot copy.

Cause 1 The toner cartridge is out of toner.

Remedy	Check the toner cartridge and, if you find it empty, replace it with a new one.
	(See Chapter 6, “Maintenance,” in the Reference Guide.)
Cause 2	A paper jam has occurred.
Remedy	Clear the jam and try copying again. (See Chapter 7, “Troubleshooting,” in the
	Reference Guide.)
Cause 3	The machine is out of paper.
Remedy	Reload the paper in the paper cassette or on the MP tray.

When Trouble Occurs 13-19

Troubleshooting

13

CF-PL Facsimile Guide_USEN HT1-2188-000-V.1.0