Canon 700 Error Code Table

Error Code Table (Listed by Number)

13-2

Troubleshooting

13

CF-PL Facsimile Guide_USEN HT1-2188-000-V.1.0

Error Code Table (Listed by Number)

Errors in reports are recorded as numbers because there is not enough space to

print a detailed description of the error in the report. When errors are recorded in

reports, note the error code number, and check it against the table below to learn

more about what caused the error and how to remedy it.

#0001

Cause A document may be jammed in the ADF (Automatic Document Feeder) when

using direct sending.

Remedy Remove the jammed document and try again. (See Chapter 7,

“Troubleshooting,” in the Reference Guide.)

#0003

Cause The document is longer than 39 3/8'' inches (1 meter) or it has taken more than

32 minutes to send the document when using direct sending.

Remedy Make a reduced copy of the document with a copy machine, then send the copy.

You can also cut the document to the effective scanning size for faxing or

copying. (See “Document Size,” on p. 14-5.)

#0005

Cause 1 The other party’s fax machine did not respond within 55 seconds.

Remedy Send the document again. Contact the other party and have them check their

fax machine. You can try to send the document manually. If you are making an

overseas call, add pauses to the registered number.

Cause 2 The other party is not using a G3 fax machine.

Remedy Check with the other party, and send the document to a G3 fax machine. If the

other party does not have a G3 fax machine, try sending your document using a

transmission mode that the other party supports.

Contents

Main Page Manuals for the Machine How This Manual Is Organized Contents Chapter 1 Before You Start Using This Machine Chapter 2 Using Speed Dialing Chapter 3 Sending Documents Chapter 4 Receiving Documents Chapter 5 Using the Machine as a Copier CF-PL Facsimile Guide_USEN HT1-2188-000-V.1.0 Chapter 6 Using a Relay Network Chapter 9 Special Sending/Receiving Features Chapter 8 Using Polling Chapter 7 Using Condential Mailboxes Chapter 10 Other Special Features Chapter 11 Summary of Important Settings Chapter 12 Printing Reports and Lists Chapter 13 Troubleshooting Chapter 14 Appendix Page Preface How to Use This Manual Symbols Used in This Manual Keys Used in This Manual Page Legal Notices Users in the U.S.A. A. Location B. Order Information C. Power Requirements CONNECTION OF THE EQUIPMENT IN CASE OF EQUIPMENT MALFUNCTION RIGHTS OF THE TELEPHONE COMPANY Warning for the LASER CLASS 710 Warning for the LASER CLASS 720i/730i Users in Canada Pre-installation Requirements for Canon Facsimile Equipment A. Location B. Order Information C. Power Requirements Notice Avis Caution Super G3 Trademarks Copyright CF-PL Facsimile Guide_USEN HT1-2188-000-V.1.0 Disclaimers Before You Start Using This Machine Main Features ITU-T Page Page JBIG Operation Panel Parts and Functions 1-6 Operation Panel Parts and Functions 6 8 5 4 33 3 3 Page One-Touch Panels Opened Page Using the Menus and Operation Panel Keys General Guidelines for Registering Information Using the Menus Open all three one-touch speed dialing panels to see the operation panel keys. Open a Menu and Select an Item Return to the Previous Level Return to the Standby Mode Entering Names for Registration Press [ ] to change the entry mode. Press the appropriate key on the numeric keypad to enter a letter or number. Enter the next letter, if necessary. To complete entering the name for registration, press [Set]. Correcting a Mistake Operation Panel Key Summary Table Keys for Registering Information Key Description Things You Must Do Before Using This Machine Registering Required Sender Information (TX TERMINAL ID) Things You Must Do Before Using This Machine 1-17 What Is Sender Information? DATE AND TIME TELEPHONE NUMBER UNIT NAME OR SENDERS NAME PAGE NUMBER Registering the Current Date and Time Registering the Machines Telephone Number and Unit Name Page Checking and Setting the Telephone Line Page Page Registering Senders Names Registering a Senders Name Page Page Changing or Erasing a Senders Name C Page Using the Optional Dual Line How the Two Telephone Lines Operate Registering Telephone Numbers for the Lines Page Page Setting the TX Line Priority Page Press [] or [] to display the desired setting press [Set]. The TX LINE SELECTION menu includes the following items: When you are nished, press [Stop] to return to the Standby mode. Switching Between the Two Lines Item Description Page Using Speed Dialing Read This Before Entering Telephone Numbers Entering Pauses for Dialing To enter a pause between two numbers, press [Redial/Pause]. To enter a pause at the end of a number, press [Redial/Pause] [Set]. Adjusting the Length of a Pause Follow this procedure to adjust the length of a pause entered within a number. Press [] or [] until <3.TX SETTINGS> appears press [Set]. Press [] or [] until <3.FAX SETTINGS> appears press Page What Is Speed Dialing? One-Touch Speed Dialing Coded Speed Dialing Group Dialing Access Code Dialing Setting Up One-Touch Speed Dialing Page Page Page Enter the time in 24-hour notation using the numeric keys (e.g., 1:00 p.m. as 13:00) press [Set]. To continue registration, and set other options for the current key, press [Data Registration]. If you want to set the transmission type, press [] or [] until <3.TX TYPE> appears press [Set]. Press [] or [] to select the desired transmission type Page Page Page Page Setting Up Coded Speed Dialing Press [Coded Dial] enter a three digit code (000 to 127) Press [] or [] until <1.TEL NUMBER ENTRY> appears Press [] or [] until <2.NAME> appears press [Set]. Enter the telephone number (up to 120 digits) using the numeric keys press [Set]. Page Page If you want to set the transmission type, press [] or [] until <3.TX TYPE> appears press [Set]. Press [] or [] to select the desired transmission type 2-20 Page Page Page Setting Up Group Dialing Press [] or [] until <1.DSTN TEL/ID> appears press [Set]. When you are nished registering destinations, press [Set]. Register all the destinations for the group. Page Page To register another group, press [Data Registration] repeat the procedure from step 5. Setting Up the Access Code Key Page Page Using Speed Dialing Using One-Touch Speed Dialing Press the desired one-touch speed dialing key. Page Using Coded Speed Dialing Press [Coded Dial] enter the desired three digit code (000-127) using the numeric keys. Using Group Dialing Page Using Access Code Dialing Follow the procedure to start a transmission and send a document using access code dialing. Press the access code key that you have set. Enter the access code (from two to ve digits) using the numeric keys. Page Using Directory Dialing Press [Directory]. Page Sending Documents Setting a Document for Sending This section explains how to place your documents on the machine. Preparing the Document Setting the Document on the Machine Place your document face up in the document feeder tray. Adjust the document guides to t the width of your document. Adjusting the Scan Settings Page Selecting a Senders Name Open all three one-touch speed dialing panels press [TTI Selector]. Page Using Regular Dialing Dial the telephone number using the numeric keys. Cancel Sending a Document Follow this procedure to cancel a transmission in progress. Cancel Sending on a Single Line Press [ ] to cancel the transmission. Cancel Sending on a Dual Line Press [] or [] to select the transaction you want to cancel Press [ ] to cancel the transmission. Checking/Canceling Fax Jobs Flow of Checking Operations Press [Monitor]. Canceling with the Stop key Canceling a Job from the Monitor Screen You can cancel a fax job during sending or while it is waiting to be processed. Display the job you want to cancel. Press [ ]. Dialing Long Distance with Regular Dialing Follow this procedure to dial a long distance number and send a document using regular dialing. Press [Hook] if you want to use Manual Sending. Dial the long distance number using the numeric keys. Dial the remainder of the number using the numeric keys Press [Start] hang up your handset. Overview of Sending Methods Memory Sending Messages Displayed After Pressing the Start Key Direct Sending Press [Direct TX]. Page Manual Sending Press [Hook]. When you hear the other party answer the call, pick up the handset and talk. Ask the other party to press the start key on their fax machine, then hang up their handset. Press [Start] on your machine hang up your handset. Redialing When the Line Is Busy What Is Automatic Redialing? Setting Up Redialing 3-24 Press [] or [] to display <ON> press [Set]. Press [] or [] to display the desired Auto Redial setting The AUTO REDIAL menu includes the following items: Page Sequential Broadcasting to More Than One Location Specify the destinations by entering the fax numbers one right after the other. To use one-touch speed dialing: To use coded speed dialing: To use access code dialing: To use regular dialing: To use directory dialing: After you have specied all of the destinations, press [Start]. Sending Documents at a Preset Time Open all three one-touch speed dialing panels press [Delayed Transmission]. Enter the time using the numeric keys press [Set]. Specify the destinations press [Start]. Page Sending a Document with a Subaddress/Password Subaddress/Password Sending with Speed Dialing Press [Start] to start scanning immediately. Subaddress/Password Sending with the Operation Panel Keys Specify the destination press [Set]. Immediately after pressing [Set] on step 2, open all three one-touch speed dialing panels Enter the ITU-T subaddress (up to 20 digits) using the numeric If you want to enter a password, press [Password]. Enter the ITU-T password (up to 20 digits) using the numeric Page Receiving Documents Receiving Documents Automatically Setting the Automatic Receive Mode Page Receiving Documents Manually Receiving a Document Manually with the Optional Handset Page Receiving a Document Manually with an Extension Telephone Changing the Remote Receive ID Page Cancel Receiving a Document Follow this procedure to cancel receiving a document. Cancel Receiving on a Single Line Visually check the In Use/Memory lamp to conrm that a document is being received. Press [Stop] to cancel the reception. Cancel Receiving on a Dual Line Press [] or [] to select the transaction you want to cancel Press [ ] to cancel receiving the document. Using the Machine as a Copier Preparing the Document Setting a Document on the Machine Page Adjusting the Scan Settings Making Copies Follow this procedure to use the machine as a copier. Press [Copy]. Specify the document settings. If you want to select another paper cassette or the MP tray press [] or []. Enter the number of copies (01 to 99) using the numeric keys. Press [Start]. Checking/Canceling Copy Jobs Flow of Checking Operations Canceling with the Stop Key Canceling from the Monitor Screen You can cancel a job during printing or while it is waiting to be processed. Display the job you want to cancel. Press [ ]. Using a Relay Network What Is Relay Broadcasting? Setting Up and Using a Standard Relay Unit Setting Your Machine as a Relay Unit Page The SETUP FILE menu includes the following items: 6-6 Changing the Relay Broadcast Settings Enter the password (up to seven digits) using the numeric Press [] or [] to display the setting you want to change When you are nished making changes, press [Stop] to return Deleting the Relay Group Page Sending a Document to a Relay Unit for Relay Broadcasting Follow this procedure to send a document to a relay unit. Sending a Document to a Relay Unit with Speed Dialing Sending with the Advanced Communication Key Page If an ITU-T password is required to start the relay broadcast, press [Password]. Press [Start]. Using Condential Mailboxes Setting Up and Using the Condential Mailbox Feature Creating a Condential Mailbox Page Enter a password (up to seven digits) using the numeric keys Press [] or [] until <3.SUBADDRESS> appears press Page Changing Condential Mailbox Settings Press [] or [] to display the setting you want to change When you are nished making changes, press [Stop] to return Deleting a Condential Mailbox Page Receiving a Condential Document Page Sending a Condential Document Sending a Condential Document with Speed Dialing Sending a Condential Document with the Advanced Communication Key Open all three one-touch speed dialing panels press Press [] or [] to display <CONFIDENTIAL> press [Set]. Press [] or [] until <1.CONFIDENTIAL TX> appears press Dial the telephone number press [Set]. Enter the ITU-T subaddress using the numeric keys press If an ITU-T password is also required, press [Password]. Enter the ITU-T password set on the other partys machine Press [Start]. Page Using Polling What Is Polling? Before You Use Polling Receiving Polling Other Fax Machines to Receive a Document Open all three one-touch speed dialing panels press Press [] or [] to display <POLLING> press [Set]. Press [] or [] until <2.POLLING RX> appears press [Set]. Dial the other partys number. Enter the ITU-T subaddress using the numeric keys press If an ITU-T password is required, press [Password]. Enter the ITU-T password using the numeric keys press Press [Start]. Polling to Receive at a Preset Time Page Page Enter a password (up to seven digits) using the numeric keys Press [] or [] until <3.SELECT LOCATIONS> appears Specify the destination to poll press [Set]. Set the time for your machine to poll other fax machines. Page Changing the Preset Polling Settings Follow this procedure to change the settings of the preset polling setup le. Page Deleting a Preset Polling Box Polling Other Fax Machines to Receive a Document 8-13 You can also press [] or [] to select the preset polling box number. Setting Up Polling Sending Before You Can Be Polled to Send Setting Up a Polling Box Page Press [] or [] until <1.FILE NAME> appears press [Set]. Enter a password (up to seven digits) using the numeric keys Page Scanning a Document into the Memory for Polling Sending Press [Advanced Communication] press [Set] twice. Enter the two digit number of the polling box using the numeric keys press [Set]. Changing the Polling Box Settings Press [] or [] to display the setting you want to change When you are nished making changes, press [Stop] to return Deleting a Polling Box Follow this procedure to delete a polling box. Setting Up Polling Sending 8-22 Press [] or [] until <3.DELETE FILE> appears press [Set]. You can also press [] or [] to select the polling box number. Enter the password (up to seven digits) using the numeric Special Sending/Receiving Features Transferring Documents Before You Setup Document Transfer Setting Up the Machine for Document Transfer 9-4 Press [] or [] to display the setting you want press [Set]. The SETUP FILE menu includes the following items: Page Turning the Transfer Mode ON and OFF Turning the Transfer Mode ON Open all three one-touch speed dialing panels press [Transfer]. Turning the Transfer Mode OFF Open all three one-touch speed dialing panels press [Transfer]. Changing the Transfer Settings Press [] or [] to display the desired setting that you want to change press [Set]. When you are nished making changes, press [Stop] to return Canceling the Transfer Settings Using Memory Lock Setting a Time and Password for Memory Lock Press [] or [] until <3.FAX SETTINGS> appears press Page 9-12 CF-PL Facsimile Guide_USEN HT1-2188-000-V.1.0 Turning Memory Lock ON Press [Memory Reception]. If a memory lock password has been set, enter the password Turning Memory Lock OFF and Printing Documents Follow this procedure to turn the Memory Lock OFF and print the documents received in memory. Open all three one-touch speed dialing panels press [Memory Reception]. When the Machine Displays <RECEIVED IN MEMORY> Check the LCD display messages. Page Printing a Memory List Follow this procedure to print a list of all documents currently stored in memory. Open all three one-touch speed dialing panels press [Memory Reference]. Press [Set]. Printing a Document in Memory Page Sending a Document in Memory to a Different Destination Page Erasing a Document from Memory Deleting a Document with the Delete File Key Press [Delete File]. Enter the password using the numeric keys press [Set]. Deleting a Document with the Memory Reference Key Enter the password using the numeric keys press [Set]. Press [ ] to delete the selected document. What Happens to the Memory After a Power Failure? How Your Registered Data Is Protected About the Backup Battery Page Other Special Features Using the Telephone Pick up the handset, or press [Hook]. When you hear the dial tone, specify the destination. When the other party answers your call, speak into the handset. Tone Dialing on a Pulse Line Press [Hook]. Dial the telephone number of the information service using the numeric keys. Tone Dialing on a Pulse Line 10-5 Enter the numbers requested by the information service using the numeric keys. Setting Up and Using PIN Codes Setting a PIN Code Page Dialing with a PIN Code after the Number Enter the telephone number using the numeric keys. Open all three one-touch speed dialing panels press [Pin Code]. Enter the PIN code (up to 20 digits, including , #, and spaces) using the numeric keys. Press [Set]. Dialing with a PIN Code before the Number Open all three one-touch speed dialing panels press [Pin Code]. Enter the telephone number using the numeric keys press Enter the PIN code (up to 20 digits, including , #, and spaces) using the numeric keys. Press [Set]. Setting PIN Code Access for Speed Dialing Using Speed Dialing with PIN Code Access Press a speed dialing key or press [Coded Dial], followed by a three digit code. Enter the PIN code (up to 20 digits) using the numeric keys. Press [Set]. Forced PIN Code Access Setting Up and Using PIN Codes 10-14 Transmission starts. Enter the PIN code (up to 20 digits) using the numeric keys. The PIN code is not displayed as you enter it. Coded Dial Setting Up the Program One-Touch Key Press [] or [] to display <USE> press [Set]. Press [] or [] to select the function you want to assign press [Set]. When you are nished setting up the program one-touch key, Setting Up and Using the Optional Stamp Feature Setting Up the Stamp Feature Setting Up the Stamp Action Page Turning the Stamp Feature ON/OFF 10-22 How the Machine Operates with Default Settings Page 10-24 Page Page Summary of Important Settings Opening the Additional Functions Menu Summary of User Data Settings Page User Settings 11-6 Page 11-8 Page 11-10 Report Settings 11-12 Page TX (Send) Settings Page 11-16 RX (Receive) Settings 11-18 Printer Settings 11-20 Page File Settings Page 11-24 Page 11-26 Page 11-28 System Settings 11-30 Press [] or [] to display the item you want to set or change For more information on the available System Settings, see the table below. Page 11-32 Page Page Printing Reports and Lists Printing the Speed Dialing Lists 12-2 Printing the Speed Dialing Lists One-Touch Speed Dialing List Example: Sorted output by destination ID Coded Speed Dialing List Example: Sorted output by destination ID ************************ *** *** ************************ One-Touch Speed Dialing List (Detail) Coded Speed Dialing List (Detail) Group Dial List *************************** *** CODED (DETAIL) *** *************************** *************************** *** GROUP DIAL LIST *** *************************** Page Press [] or [] to select <1. NO SORT> or <2. SORT> press Printing the Users Data List Page Reports Reports 12-9 Printing the Activity Management Report * Follow this procedure to print a list of the previous 40 transactions on your machine. Activity Management Report ************************** *** Press [Report] [Set]. Reports 12-11 Activity Reports *************************** *** *** *************************** ********************* *** *** ********************* 12-12 This item appears only if the Department ID has been set. Reception (RX) Report Error Report (RX) Multi-Transaction Report Page Cancel Report Printing Memory Lists Condential Mailbox List Open all three one-touch speed dialing panels press [Report]. Press [] or [] until <5.CONF MAILBX LIST> appears press Document Memory List Open all three one-touch speed dialing panels press [Report]. Press [] or [] until <4.DOC. MEMORY LIST> appears Memory Clear Report Page Troubleshooting Error Code Table Page Page Page Page Page List of LCD Display Messages Below is a list of messages that are displayed on the screen when a problem occurs in the machine. Page Page Page Page Page When Trouble Occurs Sending Documents Page Page Page Receiving Documents Copying Documents Other Troubles Page Page Appendix Specications Specications are subject to change without notice for product improvement or future release. Copier Features Operation Dial Features Telephone Features Fax Features Documents You Can Scan Document Media to Avoid Specications for Paper Documents Document Thickness Document Size Scanning Area Printing Area Ledger Letter/Legal Glossary A B C D Page E F G I J L M Page N O P Page R Resolution S T Page U Index Symbols A B C D E F G H I J N O P R S T U V