Error messages Reports | Panasonic KX-FLB811 specs

9. Help

9.1 Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 29).

Message	Code	Cause & Solution
COMMUNICATION ERROR	40-42	L A transmission or reception error occurred.
	46-72	Try again or check with the other party.
	FF

	43	L A line problem occurred. Connect the
	44	telephone line cord to a different jack and try
		again.
		L An overseas transmission error occurred. Try
		using the overseas mode (feature #411 on
		page 61).

DOCUMENT JAMMED	-----	L The document is jammed. Remove the
		jammed document (page 83).

ERROR-NOT YOUR UNIT	53	L A transmission or reception error occurred
	54	because of a problem with the other party’s
	59	fax machine. Check with the other party.
	70

JUNK FAX PROH. REJECT	-----	L The junk fax prohibitor feature of this unit
		rejected fax reception.

MEMORY FULL	-----	L The memory is full of received documents
		due to a lack of recording paper or a recording
		paper jam. Install paper (page 18) or clear the
		jammed paper (page 79).
		L If feature #442 is set to “ALWAYS” (page 64),
		check the connection between the computer
		and the unit.

NO DOCUMENT / FAILED PICKUP	-----	L The document was not fed into the unit
		properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING	-----	L The other party’s fax machine is busy or has
		run out of recording paper. Try again.
		L The other party’s fax machine rings too many
		times. Send the fax manually (page 28).
		L The other party’s machine is not a fax
		machine. Check with the other party.
		L The number you dialed is not in service.

PRESSED THE STOP KEY	-----	L {STOP} was pressed and fax communication
		was canceled.

THE COVER WAS OPENED	-----	L The top cover was opened. Close it and try
		again.

OK	-----	L Fax transmission or reception was
		successful.

66For assistance, please visit http://www.panasonic.com/consumersupport

Image 68

Panasonic KX-FLB811 manual Error messages Reports

Contents

Operating Instructions How to use the operating instructions Open Stop K Location of controlsDirectory E Thank you for purchasing a Panasonic fax machine Energy StarTrademarks Copyright Important safety instructions Installation Laser radiation Fuser unitKX-FLB811 KX-FLB801 Toner cartridge For best performance Toner cartridge and drum unitDamage to the unit Poor print quality Improper Operation Static electricity Unit should not be exposed to direct sunlight Recording paperRoutine care Moving the unit Selecting the operation mode Fax Using the unit with an answeringDistinctive Ring service from your Using two or more phone numbers on a Cleaning the white plate Cleaning the document feederReplacing the toner cartridge Document jams Auto document Included accessories Part number*1 Quantity Accessory information Description of buttons Overview Front view Rear view E F G H Toner cartridge and drum unit Close the manual input tray 3 before opening the top cover Toner save feature Document trayOutput tray For KX-FLB811 users For KX-FLB801 users If the top part of the extender is detached If the extender is detached KX-FLB811 KX-FLB801 Using the paper input tray Recording paper Using the manual input tray Approx kg 4.4 lb Paper in Tray #2 For PC Printing Connections Using the optional handset unitUsing surge protectors Dialing mode Selecting the operation mode Fax/Copy/ScanSystem Setup Dialing Mode Adjusting volume Help function If you have subscribed to a Caller ID service Date and timeExample August 10, 2006 Press 08 10 Example 1015PM 12 hour clock entry 1. Press 10 Your logo ZOOM/QUICK Scan Menu SET FlashZoom Quick Scan Stop To select characters using V or To delete a characterTo erase all characters, press and hold To insert a character Your fax number Menu Stop SET FlashYour FAX no Press SET To delete a number Using the unit as a fax machine Entering the fax modeUsing the auto document feeder Sending a fax manually Using the scanner glass FAX SET Stop Quick Scan Start Document weight ExamplePAGES=01 Standard Dial Mode Storing one-touch dial itemDirectory Menu Stop For stations Storing navigator directory items Editing a stored itemErasing a stored item To delete a character/number Using stations Using navigator directoryFax auto redial If your unit does not send a fax Broadcast transmission Programming items into the broadcast memoryAdding a new item into the broadcast memory Erasing a stored item from the broadcast memory To cancel broadcast transmission Sending the same document to pre-programmed parties Activating FAX only mode Activating TEL modeReceiving a fax automatically Auto answer on Receiving a fax manually Auto answer Using the unit with an answering machine Setting up the unit and an answering machineHow to receive faxes with the optional handset unit To stop receiving Fax activation code feature #434 on Activating the junk fax prohibitorStoring undesired callers Receiving a voice message and fax document in one call To erase an item from the junk fax prohibitor list To display the junk fax prohibitor listTo print the junk fax prohibitor list Caller ID service Viewing and calling back using caller informationHow Caller ID is displayed Menu Stop Caller ID Into the one-touch dial feature and navigator directory Storing caller informationErasing all caller information Erasing specific caller information Distinctive Ring service from your phone company Using two or more phone numbers on a single telephone lineActivating the Distinctive Ring feature Ring pattern Settings Programming the ring pattern assigned for fax Other triple ring short Short-long rings 1st ring 2nd ring Using the unit as a copy machine Entering the copy modeMaking a copy Copy Stop You can change the default resolution in feature #461 To stop copyingText For documents containing only text Copy Stop Start More copying features Using the scanner glassTo enlarge a document Original document Example Making 2 copies of a 4-page original document Collated pages Uncollated pages Connecting to a computer Installing Multi- Function StationCPU RAM Insert the included CD-ROM into your CD- ROM drive Important notice for Windows XP usersTo use the other unit with the computer To modify the software Printing from Windows applications Using the unit as a printerStarting Multi-Function Station Transparencies Labels Peel-off strip Multiple flaps EnvelopesRemove each envelope after printing Select ViewerScan Multi-Function Viewer will appear Using the unit as a scannerUsing Multi-Function Viewer Using other applications Operating the unit from your computerTo scan documents quickly Readiris OCR software Fax sending/receiving using Multi-Function Station Select Pcfax Panasonic KX FLB811/PCFAX Panasonic KX-FLB801 Changing the default output tray Confirming the status of the unitOther information KX- FLB811 only Receiving a fax into your computer Output tab To cancel programming To select features by using the navigator keyBasic Feature FAX Feature Copy Feature Programming Normal default For normal contrast Basic featuresCorrect setting OFF default Deactivates this feature Fax features To cancel after programming, press Stop then SET You can also send a document using the scanner glass. PressSetting the Error On default You will hear connecting tones Feature/Code Selection On defaultEnter your code from 2 to 4 digits, using 0-9, * and # Default code is #9 Feature/Code Selection Receiving a fax into Recognize the connection, it will store a received documentMemory once, then transfer the data after recognition Connection Resolution Copy featuresTo change the default resolution setting for copying Error messages Reports Error messages Display Display Cause & Solution Service personnel Paper. Install paper page 18Cable or the computer power cord is not connected correctly Recording paper is installed in the manual input tray when Wrong Paper Size paper. Use the appropriate size paper General When a function does not work, check hereInitial settings Fax sending Fax receiving Receiving mode Auto Answer indicatorPaper is installed Documents automatically Pressing FAX Auto Answer Using an answering machine Copying Multi-Function Station If a power failure occurs Replacing the toner cartridge and the drum unit Toner LOW Toner Empty Remove the drum and toner unit 1 by holding the tabs Close the top cover until locked When the recording paper has jammed inside of the unit Recording paper jamWaste disposal method Display will show the following Remove the jammed paper Case Pull and hold the lever 1 to release the jammed paper Check Pick UP Input Tray #2 When the recording paper is not fed into the unit properlyCheck Pick UP Input Tray #1 When the document has jammed near the document exit When the document has jammed near the document entranceDocument jams Auto document feeder Remove the jammed document 1 carefully White plate and scanner glasses Cleaning the white plate and glassesDisconnect the power cord Open the document cover Close the document cover Re-connect the power cord If the document cover comes off from the unit Lower glass Cleaning the document feeder rollers Help Reference lists and reports Specifications Recording paper weight Envelope sizeToner life % image area Drum life FCC and Other Information Responsible Party Limited Warranty FAX categories Parts LaborThermal Transfer Facsimile Laser Facsimile For In Limited Warranty product service Customer Services directory Customer Services Directory Attach your sales receipt here User recordFor your future reference Activating Installing Navigator directory Sending faxes Index 100 101 102 103 No Extra Cost Panasonic FAX Advantage Program