Panasonic KX-FLB811 9.1 Error messages Reports

9. Help

66 For assistance, please visit http://www.panasonic.com/consumersupport

9Help

9.1 Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on

the confirmation and journal reports (page 29).

Message Code Cause & Solution

COMMUNICATION ERROR 40-42

46-72

FF

LA transmission or reception error occurred.

Try again or check with the other party.

43

44

LA line problem occurred. Connect the

telephone line cord to a different jack and try

again.

LAn overseas transmission error occurred. Try

using the overseas mode (feature #411 on

page 61).

DOCUMENT JAMMED ----- LThe document is jammed. Remove the

jammed document (page 83).

ERROR-NOT YOUR UNIT 53

54

59

70

LA transmission or reception error occurred

because of a problem with the other party’s

fax machine. Check with the other party.

JUNK FAX PROH. REJECT ----- LThe junk fax prohibitor feature of this unit

rejected fax reception.

MEMORY FULL ----- LThe memory is full of received documents

due to a lack of recording paper or a recording

paper jam. Install paper (page 18) or clear the

jammed paper (page 79).

LIf feature #442 is set to “ALWAYS” (page 64),

check the connection between the computer

and the unit.

NO DOCUMENT / FAILED PICKUP ----- LThe document was not fed into the unit

properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING ----- LThe other party’s fax machine is busy or has

run out of recording paper. Try again.

LThe other party’s fax machine rings too many

times. Send the fax manually (page 28).

LThe other party’s machine is not a fax

machine. Check with the other party.

LThe number you dialed is not in service.

PRESSED THE STOP KEY ----- L{STOP} was pressed and fax communication

was canceled.

THE COVER WAS OPENED ----- LThe top cover was opened. Close it and try

again.

OK ----- LFax transmission or reception was

successful.

FLB811-PFQX2307ZB-en.book Page 66 Thursday, February 16, 2006 3:57 PM

Contents

Main Operating Instructions FLB811-PFQX2307ZB-en.PDF Page 1 Thursday, February 16, 2006 3:57 PM All in One Flatbed Laser Fax with Document Separator All in One Flatbed Laser Fax Page ii Location of controls 2 Caution: Note: Energy Star: S SAVE THESE INSTRUCTIONS CAUTION: Installation 4 Laser radiation Toner cartridge Drum unit WARNING: For best performance 6 Approx. 16 kg (35.3 lb.) Table of Contents 7 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation 10. General Information 11. Index 1.1 Included accessories 10 1.2 Accessory information To place an order online (for customers in the U.S.A. ONLY) To place an order by fax To place an order by telephone 1.3 Description of buttons 1.4 Overview 1.4.1 Front view l 12 5 63 4 1.4.2 Rear view Removing the shipping tape A C D E G HF B 1.5 Toner cartridge and drum unit 1 2 3 4 Page 15 Toner save feature 1.6 Document tray 1.7 Output tray 1.7.1 For KX-FLB811 users 1 16 1.7.2 For KX-FLB801 users If the top part of the extender is detached If the extender is detached 18 1.8 Recording paper 1.8.1 Using the paper input tray 1 2 3 Approx. 2 kg (4.4 lb.) 20 2 2.1 Connections Using the optional handset unit Using surge protectors If the fax machine shares a single telephone line with a DSL service 22 2.2 Dialing mode 2 3 2.3 Selecting the operation mode (Fax/Copy/Scan) 23 2.4 Help function {SET} {V}{^} {HELP}{SET}{<}{>} 1 2 2.5 Adjusting volume 2.6 Date and time {SET}{FAX}{<}{>} 2 4 5 2.7 Your logo To select characters with the dial keypad 2 4 6 26 To delete a character To insert a character To select characters using {V} or {^} 27 2.8 Your fax number {MENU}{STOP} 2 4 6 3.1 Using the unit as a fax machine {QUICK SCAN} {MONITOR} 3.1.1 Entering the fax mode 3.2 Sending a fax manually 3.2.2 Using the scanner glass 1 2 3 4 5 3.3 Document requirements 3.3.1 Using the auto document 3.3.2 Using the scanner glass 3.3.3 Note for the auto document feeder and the scanner glass 31 3.4 Storing items for the one-touch dial feature and navigator directory {MENU}{DIRECTORY}{STOP} {LOWER}{<}{>}{V}{^} 3.4.1 Storing one-touch dial item 1 3.4.2 Storing navigator directory items 3.4.3 Editing a stored item 3.4.4 Erasing a stored item 33 3.5 Sending a fax using one-touch dial feature and navigator directory 1 2 3 4 3.6 Broadcast transmission 3.6.1 Programming items into the broadcast memory 1 2 4 3.6.4 Sending the same document to pre-programmed parties 1 2 3 To send the same document using the scanner glass 3.7 Receiving a fax automatically Auto answer ON {SET}{V}{^} 3.7.1 Activating FAX ONLY mode 1 2 3.9 Using the unit with an answering machine 3.9.1 Setting up the unit and an answering machine 1 2 3 3.10 Junk fax prohibitor (preventing fax reception from undesired callers) 3.10.1 Activating the junk fax prohibitor 1 2 3 3.10.2 Storing undesired callers To display the junk fax prohibitor list To print the junk fax prohibitor list To erase an item from the junk fax prohibitor list 4. Caller ID 40 4.1 Caller ID service {MENU}{STOP} {MONITOR} 4.1.1 How Caller ID is displayed To confirm caller information by printing the Caller ID list 4.3 Storing caller information 4.3.1 Into the one-touch dial feature and navigator directory 2 4 5. Distinctive Ring 5.1 Distinctive Ring service from your phone company 5.2 Using two or more phone numbers on a single telephone line 5.2.1 Activating the Distinctive Ring feature 2 3 How phone calls and faxes are received 5.4 Programming the ring pattern assigned for fax 44 6.1 Using the unit as a copy machine {V}{^} 6.1.1 Entering the copy mode 6.2 Making a copy 6.2.1 Using the auto document 6.2.2 Using the scanner glass 1 2 3 4 6.3 More copying features 6.3.1 To enlarge a document 6.3.2 To reduce a document 6.3.3 To collate multiple copies (Auto document feeder only) Page 48 7.1 Connecting to a computer 1 2 3 7.2 Installing Multi- Function Station 49 1 2 3 4 7.3 Starting Multi-Function Station 7.4 Using the unit as a printer 7.4.1 Printing from Windows applications 1 2 51 7.4.2 Transparencies 7.4.3 Labels 7.4.4 Envelopes 53 7.5 Using the unit as a scanner 7.5.1 Using Multi-Function Viewer 1 2 3 4 7.6 Operating the unit from your computer 55 1 2 3 4 7.7 Fax sending/receiving using Multi-Function Station 7.7.1 Sending a computer document as a fax message from your computer 1 2 3 4 7.8 Confirming the status of the unit 1 2 3 7.9 Other information (KX- FLB811 only) 7.9.1 Changing the default output tray Page 58 8.1 Programming {SET}{<}{>}{V}{^} 2 3 To cancel programming 8.2 Basic features Page 8.3 Fax features Page Page Page 8.4 Copy features 66 9.1 Error messages Reports 9.2 Error messages Display 68 Page 70 9.3 When a function does not work, check here 9.3.1 Initial settings 9.3.2 General 9.3.3 Fax sending 9.3.4 Fax receiving 72 9.3.5 Copying ABC 9.3.6 Using an answering machine 9.3.7 Multi-Function Station 74 9.3.8 If a power failure occurs 76 9.4 Replacing the toner cartridge and the drum unit 1 2 3 Page Page 79 Waste disposal method 9.5 Recording paper jam 9.5.1 When the recording paper has jammed inside of the unit b 1 80 2 Page 9.5.2 When the recording paper is not fed into the unit properly 9.5.3 When the recording paper in the manual input tray is not fed into the unit properly 83 9.6 Document jams (Auto document feeder) 1 2 3 84 9.7 Cleaning the white plate and glasses 9.7.1 White plate and scanner glasses 1 2 3 4 Page 9.7.2 Lower glass 9.8 Cleaning the document feeder rollers Page 89 10.1 Reference lists and reports {SET}{<}{>} 1 2 3 4 10.2 Specifications Recording paper specifications Note for recording paper: Toner life Drum life 10.3 FCC and Other Information CAUTION: NOTE: Page 10.4 Limited Warranty Panasonic Facsimile Product Limited Warranty FAX categories Parts Labor Laser Facsimile Thermal Transfer Facsimile 6 Months 1 (one) Year 6 Months 1 (one) Year Page 10.5 Customer Services directory Customer Services Directory Service in Puerto Rico http://www.pasc.panasonic.com npcparts@us.panasonic.com 10.6 User record 11. Index 99 11.1 Index # A B C 11. Index 100 O V P Page Page Page PFQX2307ZB Free peace of mind, direct from Panasonic NO EXTRA COST and repair program Free overnight replacement 1-year limited warranty