9. Help

 

 

Problem

Cause & Solution

Multi-Function Station

L If you connect the USB cable to USB hub, connect it to the USB

does not work properly.

port of your computer directly.

 

L Make sure you have installed the latest Service Pack available for

 

the version of Windows installed on your computer. See the

 

Microsoft web site for details.

 

L Confirm the BIOS setting of your computer, and select USB port

 

mode. Please refer to your computer’s operating instructions or

 

consult the manufacturer.

 

L If you have any other multifunction softwares installed on your

 

computer, uninstall them.

 

L If you use the Fast User Switching feature in Windows XP, make

 

sure no other users are logged in to your computer.

 

L Check that your computer has enough memory and hard disk

 

space. If your computer warns of insufficient memory, close other

 

applications. If there is not enough space on the hard disk, delete

 

unnecessary files.

 

 

The fax sending from the

L The transmission error may be occurred in the unit. Check the

computer has been

confirmation report in the journal from Remote Control.

completed, but the other

 

party cannot receive the

 

document.

 

 

 

Colored text is printed in

L Select [Color] or remove the check next to [Grayscale] in the

black instead of grayscale

print dialog so that colored text will be printed in grayscale.

when printing from

 

Microsoft PowerPoint or

 

other applications.

 

 

 

I cannot install or

L Some of the files needed to install or uninstall Multi-Function

uninstall Multi-Function

Station may be corrupted. Use the MfsCleaner utility (found on the

Station.

included CD-ROM) to solve the problem.

 

1. Insert the included CD-ROM into your CD-ROM drive.

 

L The setup program will start automatically.

 

2. Click [Cancel], then click [Yes] to quit the setup.

 

3. Open the folder “D:\Tools\Uninstall” (Where “D:” is the drive

 

letter of your CD-ROM drive).

 

4. Double-click the [MfsCleaner] icon.

 

L The [MfsCleaner for KX-FLB800/FLM650 Series] window

 

will appear.

 

5. Click [Clean], then click [Yes] to restart the computer.

 

Note:

 

L To install Multi-Function Station again, see page 48.

 

 

9.3.8 If a power failure occurs

LThe unit will not function.

LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

LFax transmission and reception will be interrupted.

LAny sending documents stored in the memory or any documents during reception will be lost. When power is restored, a power down report will be printed out stating which contents in the memory have been erased.

For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-FLB811 manual If a power failure occurs