9. Help
75
For assistance, please visit http://www.panasonic.com/consumersupport
9.3.8 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative
arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LAny sending documents stored in the memory or any documents during reception will be lost. When
power is restored, a power down report will be printed out stating which contents in the memory have
been erased.
Multi-Function Station
does not work properly.
LIf you connect the USB cable to USB hub, connect it to the USB
port of your computer directly.
LMake sure you have installed the latest Service Pack available for
the version of Windows installed on your computer. See the
Microsoft web site for details.
LConfirm the BIOS setting of your computer, and select USB port
mode. Please refer to your computer’s operating instructions or
consult the manufacturer.
LIf you have any other multifunction softwares installed on your
computer, uninstall them.
LIf you use the Fast User Switching feature in Windows XP, make
sure no other users are logged in to your computer.
LCheck that your computer has enough memory and hard disk
space. If your computer warns of insufficient memory, close other
applications. If there is not enough space on the hard disk, delete
unnecessary files.
The fax sending from the
computer has been
completed, but the other
party cannot receive the
document.
LThe transmission error may be occurred in the unit. Check the
confirmation report in the journal from Remote Control.
Colored text is printed in
black instead of grayscale
when printing from
Microsoft PowerPoint or
other applications.
LSelect [Color] or remove the check next to [Grayscale] in the
print dialog so that colored text will be printed in grayscale.
I cannot install or
uninstall Multi-Function
Station.
LSome of the files needed to install or uninstall Multi-Function
Station may be corrupted. Use the MfsCleaner utility (found on the
included CD-ROM) to solve the problem.
1. Insert the included CD-ROM into your CD-ROM drive.
LThe setup program will start automatically.
2. Click [Cancel], then click [Yes] to quit the setup.
3. Open the folder “D:\Tools\Uninstall” (Where “D:” is the drive
letter of your CD-ROM drive).
4. Double-click the [MfsCleaner] icon.
LThe [MfsCleaner for KX-FLB800/FLM650 Series] window
will appear.
5. Click [Clean], then click [Yes] to restart the computer.
Note:
LTo install Multi-Function Station again, see page 48.
Problem Cause & Solution
FLB811-PFQX2307ZB-en.book Page 75 Thursday, February 16, 2006 3:57 PM