| 9. Help |
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|
Problem | Cause & Solution |
L If you connect the USB cable to USB hub, connect it to the USB | |
does not work properly. | port of your computer directly. |
| L Make sure you have installed the latest Service Pack available for |
| the version of Windows installed on your computer. See the |
| Microsoft web site for details. |
| L Confirm the BIOS setting of your computer, and select USB port |
| mode. Please refer to your computer’s operating instructions or |
| consult the manufacturer. |
| L If you have any other multifunction softwares installed on your |
| computer, uninstall them. |
| L If you use the Fast User Switching feature in Windows XP, make |
| sure no other users are logged in to your computer. |
| L Check that your computer has enough memory and hard disk |
| space. If your computer warns of insufficient memory, close other |
| applications. If there is not enough space on the hard disk, delete |
| unnecessary files. |
|
|
The fax sending from the | L The transmission error may be occurred in the unit. Check the |
computer has been | confirmation report in the journal from Remote Control. |
completed, but the other |
|
party cannot receive the |
|
document. |
|
|
|
Colored text is printed in | L Select [Color] or remove the check next to [Grayscale] in the |
black instead of grayscale | print dialog so that colored text will be printed in grayscale. |
when printing from |
|
Microsoft PowerPoint or |
|
other applications. |
|
|
|
I cannot install or | L Some of the files needed to install or uninstall |
uninstall | Station may be corrupted. Use the MfsCleaner utility (found on the |
Station. | included |
| 1. Insert the included |
| L The setup program will start automatically. |
| 2. Click [Cancel], then click [Yes] to quit the setup. |
| 3. Open the folder “D:\Tools\Uninstall” (Where “D:” is the drive |
| letter of your |
| 4. |
| L The [MfsCleaner for |
| will appear. |
| 5. Click [Clean], then click [Yes] to restart the computer. |
| Note: |
| L To install |
|
|
9.3.8 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LAny sending documents stored in the memory or any documents during reception will be lost. When power is restored, a power down report will be printed out stating which contents in the memory have been erased.
For assistance, please visit http://www.panasonic.com/consumersupport | 75 |