Troubleshooting
Cover is open
-The CF card slot cover or SD card slot cover was opened when the camcorder was switched to or turned on in 
mode. Check that the recording media is correctly inserted and close the relevant card slot cover.
224 | Data on CF A/CF B needs recovering Attempt to recover? |
- If data on the CF card is corrupted, such as when the power suddenly turned off while recording, the data must be | |
| recovered. When this message appears, select [OK] and then press SET. |
|
Do not disconnect the USB cable or the power source until you safely end the connection from the computer.
-When the camcorder is in 
mode and is connected to the computer with the optional
Fan error
- The cooling fan may not be working properly. Consult a Canon Service Center.
File name error
-The folder and file numbers have reached their maximum value. Set [Other Functions] >[File Numbering] to [Reset] and delete all the MP4 clips (A154) and photos (A198) on the SD card or initialize it (A41).
INFRARED switch position changed (ON/OFF). Check the focus.
- The focus may change when you turn the infrared mode on or off. Check that the focus is correct.
Invalid operation
-The following operations cannot be performed.
•Adding a shot mark to an MXF clip that already has a shot mark or to an MXF clip in frame recording mode or interval recording mode.
•Adding an $mark to an MXF clip that already has an $mark or adding a %mark to a clip that already has a % mark.
•In 
mode, immediately reviewing a recording made in a special recording mode.
•Pressing the START/STOP button, or trying to start recording an M 4 clip, when there is no recording media in the camcorder.
Management data is not supported and will be deleted
-This message may appear if you insert into the camcorder a CF card that was initialized by another Canon professional camcorder. Check the contents of the CF card.
Management file error Cannot record
-Cannot record because the camcorder cannot write to the file control information. This may occur if the MXF files on the CF card were accessed using another device. Save your MXF clips (A168) and initialize the CF card (A41).
May not be possible to record movies on this memory card
-You may not be able to record MP4 clips on an SD card without a Speed Class rating or rated CLASS 2 or 4. Replace the SD card with one rated CLASS 6 or 10.
Media full
-The recording media is full. Delete some recordings (A154, 198) to free some space or replace the recording media.
-CF card A or CF card B is full so recording will not start. Switch to the CF card in the other CF card slot to record.
Media is almost full
-The amount of available space on CF card A and CF card B combined is low. Replace the CF card that is not selected.
-The SD card is almost full. Delete some recordings (A154, 198) to free some space or replace the SD card.
Media is not supported
-CF cards that are less than 512 MB or not
Memory card is
- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.
No clips
- There are no clips on the recording media to play back. Clips must be recorded (A47) in order to play them back.
No photos
- There are no photos on the SD card to play back. Photos must be taken (A195) in order to view them.
No Shot Marks
-This message appears if shot marks in a clip were deleted from the [Shot Mark] index screen. Press the INDEX button to return to the MXF clip index screen.