Canon B150 Print quality problems

Print quality problems

Ifthe printout is unsatisfactory, consider the following suggestions:

¶Mostpaper has a right side and a wrong side. If the print quality is poor, try turning the paper over

andprinting on the other side.

¶Ifcharacters and images are blurred, check that you are using the correct kind of paper, see p. 7.

¶Ifink gets on the printer’s platen, the reverse side of the printed page will have smudges. In this case,

cleanthe platen area with a soft dry cloth. See p. 101.

¶Ifwhite streaks or missing dots appear on printed pages, perform the print head cleaning operation.

Seep. 102.

¶Ifthe quality is not crisp and clear after cleaning the print head, repeat the head cleaning procedure

again.If output is still not satisfactory after cleaning the print head ﬁve consecutive times, replace the

BJcartridge. See p. 103.

¶Ifthe following print quality problems occur in the entire printing area, check for the most probable

causeand remedy as listed below.

PrintResults MostProbable Cause Remedy

Smudged Papertype Trya different type. See p. 7.

Blurred Papertype Trya different type. See p. 7.

Faded Printhead is clogged or out of ink. Performhead cleaning or replace the

BJcartridge. See pp. 102, 103.

WhiteStreaks Printhead is clogged. Performhead cleaning or reinstall the

BJcartridge. See pp. 11, 102.

DotsMissing Print head is clogged. Performhead cleaning. See p. 102.

IrregularDots Print head is clogged. Performhead cleaning. See p. 102.

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Contents

Main How to use this Users Guide ii Welcome Features iii Notice for connection to telecommunication systems in the United Kingdom and the Republic of lreland iv For your safety (Australia only) Caution (New Zealand only) v Precautions General vi Others CAUTION vii WARNING PRECAUTIONS INTRODUCTION 1. SETTING UP viii 2. PREPARING TO USE YOUR FAX 3. HANDLING DOCUMENTS 4. MAKING COPIES ix 5. SENDING FAXES 6. RECEIVING FAXES 7. SETTINGS AND ACTIVITY REPORTS 8. SOLUTIONS TO COMMON PROBLEMS x Page Page 1 Unpacking UNPACKING Removing the shipping materials Assembling the fax Attaching components jPaper Tray jPaper TrayCover Page Loading the paper Selecting the right kind of paper jSetting the paper size Loading the paper 1 Removethe paper tray cover. 2 3 4 5 6 Installing the BJ cartridge BJ cartridge guidelines Handling the BJ cartridge Page 5 6 7 8 INSTALLINGTHE BJ CARTRIDGE 111111 Connecting the phone line Page Setting the TEL LINE TYPE* 3 4 6 Usersin the UK only: Setting up to receive faxes Selecting the receiving mode jFax Only Mode (See p. 18) jFax/TelMode (See p. 19) jManual Mode (See p. 20) 1 jReceiving documents in Fax Only Mode 1 Fax/TelMode jSetting Fax/TelMode 1 jReceiving documents and calls in Fax/TelMode 2 SETTINGUP TO RECEIVE FAXES 11111111111111111111111111111111111111111 1 jReceiving documents and calls in Manual Mode 2 3 4 Ans. Machine Mode 1 jReceiving documents and messages in Ans. Machine Mode 2 SETTINGUP TO RECEIVE FAXES 11111111111111111111111111111111111111111111 3 4 2 USE YOUR FAX Main components of the fax Front view Page Fax controls the Operation Panel LCDDisplay HOOK START/COPY STOP FAXCONTROLS THE OPERATION PANEL Registering your name and number Moving through the main menus 2 3 4 5 6 7 Entering a number 2222222222222222222222222222222222222222 Entering a name 1 2 3 C Ca Can 4 5 6 7 8 Cano Canon Canon Canon 1 Personalising your fax jIdentifying your documents THE SLEREXE COMPANY LIMITED Registering the date and time 4 5 222222222222222222222222222222222222222222 7 8 9 Registering your telephone/fax number and name 3 4 5 7 8 Registering One-touch Speed Dialling numbers and names 4 5 6 7 8 9 Applyingthe overlay REGISTERINGONE-TOUCH SPEED DIALLING NUMBERS AND NAMES Registering Coded Speed Dialling numbers and names 3 4 5 6 Special dialling jDialling through a switchboard (PBX) jLong distance dialling jConrming a dial tone** Registering the access type and outside line access number 3 4 5 6 7 SPECIALDIALLING 222222222222222222222 Using alternative telephone networks (UK only) Attaching the M label 01 02 03 04 05 06 090807 5 6 7 8 9 USINGALTERNATIVE TELEPHONE NETWORKS (UK ONLY) 22222222222222222222222222222222222222222222222 Page Page Page Page Preparing documents Typesof documents you can scan 48 jSize jThickness 1 2 3 PREPARINGDOCUMENTS 3333333333333333333333333333 Page Setting the resolution and density jWhat is resolution jSetting the resolution jDensity control PREPARINGDOCUMENTS Page Page Copying documents 3 4 IfMEMORY FULL displays on the LCD 5 Preparing to send a document Sending methods jDirect Sending (See p. 57) jManual Sending (See p. 57) jMemory Sending (See p. 59) Sending documents Direct Sending 2 Manual Sending 3 2 Memory Sending 3 4 SENDINGDOCUMENTS 5555555555555555555555555555555555555555555555 Cancelling Sending Redialling jManual jAutomatic jTocancel automatic redialling Messages displayed during sending SENDINGDOCUMENTS Page Delayed Sending 2 3 4 5 5555555555555555555555555555555555555555555555 7 8 Sending other documents while the fax is set for Delayed Sending Delayedsequential broadcasting Page Sequential broadcasting Sending a document to more than one location 2 6 FAXES Receiving documents Receiving documents in Manual Mode 2 4 5 Receiving documents in Fax Only Mode 1 2 Receiving documents in Fax/TelMode 3 RECEIVINGDOCUMENTS 1 2 3 4 5 Receiving documents in memory RECEIVINGDOCUMENTS Printing documents in memory Receiving while registering, copying or printing Network FAX/TEL Switching (Australia only) Setting the fax for Network Switch 1 3 66666666666666666666666666666666666666 5 Operation for Network Switch System Network FAX/TEL Switching (New Zealand only) Setting the fax Network 3 666666666666666666666666666666666666 5 Operation for Network Switch System 7 ACTIVITY REPORTS User menu settings USERMENU SETTINGS Page Settings How to change a setting 4 77777777777777777777777777777777777777 Page TEL REGISTRATION USER SETTINGS 83 SETTINGS REPORTSETTINGS 84 TX SETTINGS RX SETTINGS 85 SETTINGS FAXPRINTER SYSTEM SETTINGS 86 Activity reports How to print a report 2 3 77777777777777777777777777777 Activity management report One-touch Speed Dialling list Coded Speed Dialling list Listsinformation for each of the registered Coded Speed Dialling numbers. ACTIVITYREPORTS Users data list Liststhe name and number you registered during setup and a list of all current settings. Activity report (Sending) Activity report (Receiving) Multi-activity report ACTIVITYREPORTS Memory clear list Restricting use of the fax Locking the fax 2 3 4 5 6 4 7 Changing the access password Page Page 8 COMMON PROBLEMS Paper jams Page Periodic care Page Cleaning the BJ cartridge print head 2 SOLUTIONSTO COMMON PROBLEMS Page Frequently Asked Questions TRANSMITTING RECEIVING TELEPHONE COPYING PAPER LOADING PROBLEMS GENERAL Page Print quality problems Error codes, messages and solutions ERRORCODES, MESSAGES AND SOLUTIONS SOLUTIONSTO COMMON PROBLEMS In case of a power failure During a power failure Page Page Specications Appendix Document sizes 117 Document thickness What happens when Fax/TelMode is selected Appendix A B C D E ECM Extension F FaxOnly Mode O One-touchSpeed Dialling buttons P Pause PBX U A B C D E I J L M N T V