Error codes, messages and solutions | Canon B150 specification

Error codes, messages and solutions

The following table summarises the error codes that appear on Activity reports (see p. 87), the displayed messages and what to do for each error.

Message	Error Code	Cause	Action

BUSY/NO SIGNAL	#005/018	The telephone number you	Try sending the document at
		dialled is busy.	a later time.
		The other party's fax is not	Contact the other party and
		working.	have them check their fax.
		The other party is not using	Contact the other party and
		a G3 machine.	have them send or and have
			them send or receive the
			document using a G3
			machine.

The touch tone/rotary pulse setting on your fax is incorrect.

The receiving fax did not answer within 35 seconds.

Set your fax to the setting that matches your telephone line. (See p. 16)

Contact the other party and have them check their fax. You can try to send the document send the document manually. For an overseas manually. For an overseas manually. For an overseas call, add pauses to the registered number. (See p. 29)

CHANGE CARTRIDGE	-	The BJ cartridge is empty or	Replace the BJ cartridge.
		the ink has dried out.	(See p. 103)

CHECK REC PAPER	#009	No paper in the fax or there
		is a paper jam.

Add paper or clear the jam, then press [STOP]. (See p. 7)

CHK. FRONT COVER	-	The front cover is open.	Close the front cover.

CHECK DOCUMENT	#001	Document is jammed.	Remove the document and
			start again. (See p. 98)

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Canon B150 manual Error codes, messages and solutions, Message Error Code Cause Action

Contents

FAX-B150 How to use this Users Guide + Arrow buttons Features WelcomePage For your safety Australia only Precautions General Precautions Others Table of Contents Using alternative telephone networks UK only Registering Coded Speed Dialling numbers Settings and Activity Reports Error codes, messages and solutions 117 118 This page is intentionally blank Setting UP Unpacking Unpacking Miscellaneous Setting UP Removing the shipping materials Paper Tray Cover Attaching componentsPaper Tray Attach the handset cradle Connecting the AC power cordAttaching the optional handset Rear of the unit Loading the paper Setting the paper sizeSelecting the right kind of paper Left edge of the stack of paper Align the right edge of the paper stackInsert halfway into the paper tray Insert the paper stack into the paper tray Installing the BJ cartridge BJ cartridge guidelines Handling the BJ cartridge Open the front cover of the fax Installing the BJ cartridgeInstalling the BJ Cartridge Cartridge Cartridge in place FaxUntil you hear a click to lock Close the front cover of the fax Installing the BJ Cartridge Connecting the telephone Connecting the phone lineConnecting to the wall jack Connect the end of the telephone cord to the jack Connecting the Phone Line Connecting the optional handsetConnecting an extension phone or answering machine optional Setting the TEL Line Type Users in the UK only Fax/Tel Mode See p Selecting the receiving modeFax Only Mode See p Manual Mode See p Receiving documents in Fax Only Mode Fax Only ModeSetting Fax Only Mode Press Receive Mode until ″Fax Only Mode″ Appears on the LCD Receiving documents and calls in Fax/Tel Mode Fax/Tel ModeSetting Fax/Tel Mode Setting UP to Receive Faxes Receiving documents and calls in Manual Mode Manual ModeSetting Manual Mode Press Receive Mode until ″Manual Mode″ Appears on the LCD Receiving documents and messages in Ans. Machine Mode Ans. Machine ModeSetting Ans. Machine Mode Recording the outgoing message Set your answering machine to answer Preparing to Main components of the fax Front view Rear view Main Components of the FAX Press Fax controls ± the Operation PanelNumeric buttons + # LCD Display Arrow buttons , /VOLUMEFAX Controls ± the Operation Panel Rst selection for the selected menu Registering your name and numberMoving through the main menus You can now make a selection After selecting or entering a value, press Entering a numberRegistering Your Name and Number Entering a name Preparing to USE Your FAX Canon Press once. Then, press 6 three times Personalising your fax Identifying your documents New date Press START/COPY when you nish enteringRegistering the date and time Registering your telephone/fax number and name Enter the time using the numeric buttonsUse or to select User Settings Press START/COPY New time Your fax number Enter your name up to 16 characters using Numeric buttonsUse or to select Enter Your TEL Press START/COPY Your name Registering One-touch Speed Dialling numbers and names Number Press START/COPY to register the number Registering ONE-TOUCH Speed Dialling Numbers and NamesApplying the overlay Press START/COPY to register the name One-touch Speed Dialling Registering Coded Speed Dialling numbers and namesUse or to select Coded Dial Press START/COPY Long distance dialling Dialling through a switchboard PBXSpecial dialling Conrming a dial tone Use or to select PBX Registering the access type and outside line access numberUse or to select PSTN/PBX SET Special Dialling Attaching the M label Using alternative telephone networks UK onlyUse or to select M-KEY Setting Registering an alternative telephone network Use or to select on Press START/COPY twice Enter the access code up to 19 digits using Numeric buttonsEnter the ID code up to 19 digits using Numeric buttons Press REDIAL/PAUSE Sending with a registered long-distance service Dial the other partys fax number Using Alternative Telephone Networks UK only Registering speed dialling with the M button This page is intentionally blank Handling Size Preparing documentsTypes of documents you can scan Thickness Loading the document Preparing Documents Adding pages to the document Handling Documents Setting the resolution Setting the resolution and densityWhat is resolution Density control This page is intentionally blank Making Copies If Memory Full displays on the LCD Enter the number of copies up to 99 using Numeric buttonsCopying documents Sending Faxes Dialling methods Preparing to send a documentSending methods Manual Sending Sending documentsDirect Sending If a person answers, converse normally, then Sending Faxes Sending a document using One-touch Speed Dialling or CodedAutomatic Dialling Two-digit Coded Speed Dialling code Press Send Options Memory SendingSending Documents Redialling Cancelling SendingTo cancel automatic redialling Manual Messages displayed during sending ECM TX PXX Transmit PXX Clearing document jams ejecting a document from the ADF Removing a jammed sheet Delayed Sending Use or to select Delayed TX Press START/COPY Delayed sequential broadcasting Use or to select Delayed TX Cancelling Delayed SendingDelayed Sending Press Clear Sequential broadcasting Sending a document to more than one location Receiving Receiving documents in Manual Mode Receiving documents Receiving Documents Receiving documents in Fax Only ModeReceiving documents in Fax/Tel Mode Receiving documents in Ans. Machine Mode Receiving Faxes Receiving documents in memory Action Printing documents in memory Receiving while registering, copying or printing Use To select RX Settings Network FAX/TEL Switching Australia onlySetting the fax for Network Switch Use To select NET Switch Operation for Network Switch System When you hear the telephone call ring pattern Network FAX/TEL Switching New Zealand only Setting the fax Network When you hear the fax call ring pattern Settings Activity User menu settings Second User Menu Settings Settings and Activity Reports RX Settings menu contains the following settings Use or to select RX Settings SettingsHow to change a setting Use or to select Incoming Ring Press Stop to nish registration Return to standby mode Use or to select on Press START/COPY Settings TEL Registration TEL Line Type Only It receives a call Manual receive modeIncoming call Phone to start receiving a document Allows you to restrict sending Restricts sending with a passwordLock Phone setting below Is replaced Press Report How to print a reportActivity reports Use or to display the type of report You want to print Activity management report One-touch Speed Dialling list Coded Speed Dialling list Activity Reports Users data list Activity report Sending Activity report Receiving Multi-activity report Memory clear list Memory clear list summarises the documents in memory Restricting use of the fax Use or to select System Settings Press START/COPYEnter a four-digit access password using Numeric buttons Locking the fax Follow steps 1 to 3 on p Changing the access passwordEnter the current four-digit access password Follow steps 1 and 2 on p Cancelling the restriction settingRestricting USE of the FAX Use or to select Lock Phone This page is intentionally blank 102 100101 103 To remove a jammed document Paper jamsAutomatic Document Feeder ADF jams Paper Jams Recording paper jamsTo remove jammed paper Close the front cover To clean the glass scanning window Cleaning the fax exteriorCleaning the glass scanning window Assembly and clean the glass window With a dry cotton swab Periodic Care Cleaning the printer areaTo clean the printer area Press Cleaning Cleaning the BJ cartridge print headSolutions to Common Problems Insert a new cartridge Replacing the BJ cartridgeRemove the cartridge To 8, pp Frequently Asked Questions Transmitting Frequently Asked Questions Receiving Telephone Copying 108 Print quality problems Print Results Most Probable Cause Remedy Error codes, messages and solutions Message Error Code Cause Action Error CODES, Messages and Solutions Check Printer 112 Case of a power failure During a power failure This page is intentionally blank Specications 116 Appendix Document sizes What happens when Fax/Tel Mode is selected Type of call ADF GlossaryCNG CCITT/ITU-TS Hook ECMFine Standard PBXPhoto Unidirectional printing ToneTTI Adjusting Index 124 125 His page is intentionally blank