RECEIVING❏Cannot receivea document automatically?
•Is the fax set to receive automatically?
For the fax to receive automatically, the LCD must display ″Fax/Tel″,″Fax
Only″or ″AnsMode″. Press [RECEIVE MODE] to display ″Fax/Tel
Mode″″Fax Only Mode″or ″Ans. Machine Mode″on the operation panel.
See pp. 69, 70.
• Make sure you have printed out any document received in memory. See p.
72.
• Check the LCD for an error message. See p. 110.
• Print an activity report and look for an error code. See pp. 87, 110.
❏The fax won’t switch automatically between telephone and fax
transmissions?
•Is ″Fax/Tel″displayed on the LCD?
For the fax to switch automatically between telephone and fax reception,
″Fax/Tel″must be displayed on the LCD. Press [RECEIVE MODE] on the
operation panel to select ″Fax/Tel Mode″. See p. 69.
• Make sure you have printed out any documents in memory. See p. 72.
• Check the LCD for an error message. See p. 110.
• Some fax units cannot send the CNG signal that tells your fax the incoming
signal is from a fax. In such cases, you will have to receive the document
manually.
❏Cannot receivea document manually?
•Is an extension phone connected to your fax?
You cannot receive manually unless an extension phone is connected.
•Is a document fed into the fax?
Remove the document. You cannot receive when there is a document fed
into your fax.
•Did you press [START/COPY] after hanging up the handset?
Always press [START/COPY] before hanging up the handset. Don’t press
[START/COPY] after you hang up the handset.
❏Print quality poor?
•Are you using the correct type of paper?
Be sure you are using paper that meets the paper requirements for this fax.
See p. 7.
•Is the fax unit’s BJ cartridge out of ink?
Replace the BJ cartridge. See p. 103.
• Make a copy on your fax. If the image is OK, then your fax is operating
properly.Contact the other party and have them check their machine.
FREQUENTLYASKED QUESTIONS
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