12. Troubleshooting
Error No. appears
No. | Error contents |
CPU error | |
|
|
The remaining life of lithium battery for | |
| memory |
|
|
The front and back of the time card inserted is | |
| wrong. |
|
|
The card is not pulled in properly. | |
|
|
Can't save information of time cards. | |
|
|
Card sensor error | |
|
|
The printer motor or the sensor is not normal. | |
|
|
Can't change printing color correctly. | |
|
|
The card forwarding motor or the sensor does | |
| not operate properly. |
|
|
The print head motor or the sensor for the | |
| printer head can not operate properly. |
|
|
Password error | |
|
|
The start and end dates of the daylight saving | |
| time are the same date. |
|
|
Input the wrong figures. | |
|
|
Can't use the time card. | |
|
|
Print error | |
|
|
Failed in registering a time card. | |
|
|
Can't use the time cards because of memory | |
| error. |
|
|
END | When the card that you are using becomes full |
| before reaching the closing day/date. |
Action
Contact the store from whom you bought the unit.
Correctly insert the time card.
Make sure that the time card is not bended and another time card is not jamming in the time recorder.
Aftr making sure of the avove, close the cover.
Open and close the cover once to see if the unit returns to work properly. Then, try to print once again.
Make sure that another time card is not jamming in the time recorder and the ribbon cassette is correctly inserted in place.
After making sure of the above, close the cover.
Make sure that the ribbon caaaette is correctly inserted in place. After making sure of the above, close the cover.
Make sure that another time card is not jamming in the time recorder and the ribbon cassete is correctly inserted in place.
After making sure of the above, close the cover.
Input the correct password you set.
Correctly set the daylight saving time.
Check the setting contents and input the correct figures.
Check the bar code area whether it is smudged or damaged.
Check whether the time was turned back or not. Also check whether the card was inserted within 1 minute after the last punch.
Register the time card once again.
Use the "Card Reset" function to reset the card. Make sure if you can print by inserting the time card with the same number.
Use the "Card Number Transfer" function to transfer the card and have a new card take over for the old one.
*If the error number is still displayed after cheeking above points, contact the store from whom you bought the unit.
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