Canon MPC600F/400 manual Troubleshooting, LCD Messages, Cause Action

Models: MPC600F/400

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Chapter 8

Troubleshooting

LCD Messages

The following messages are displayed in the LCD when the machine is performing a function or encounters an error.

This section describes messages related to fax functions. For other messages, Reference Guide.

• The error code appears in the ACTIVITY REPORT. (p. 7-2)

Message (Error Code)

Cause

Action

AUTO REDIAL

The machine is waiting to redial the other

Wait for the machine to automatically

 

party’s number because the line was busy or

redial the number. If you want to cancel

 

the other party did not answer when you

automatic redialling, wait until the

 

tried to send the document.

machine starts dialling the number, press

 

 

Stop/Reset then . (p. 4-10)

 

 

 

BUSY/NO SIGNAL

The telephone number you dialled is busy.

Try sending the document at a later time.

( 018)

 

 

 

 

 

 

The fax number dialled was incorrect.

Check the fax number and dial again.

 

 

 

 

The other party’s fax machine is not

Contact the other party and have them

 

working.

check their fax machine.

 

 

 

 

The other party is not using a G3 machine.

Contact the other party and ask them to

 

 

send or receive the document using a G3

 

 

machine.

 

 

 

 

The touch tone/rotary pulse setting on your

Set your machine to the setting that

 

machine is incorrect.

matches your telephone line. (p. 2-6)

 

 

 

 

The receiving fax machine did not answer

Contact the other party and have them

 

within 55 seconds (after all automatic

check their fax machine. You can try to

 

redialling attempts).

send the document using manual sending

 

 

via the handset (p. 4-8). For an

 

 

overseas call, add pauses to the

 

 

registered number. (p. 6-1)

 

 

 

CHANGE

The paper size setting is set to a size other

Set the paper size setting to A4, letter, or

PAPERSIZE:FAX

than A4, letter, or legal.

legal (Reference Guide). The received

 

 

fax will then be printed automatically.

 

 

 

DOC. TOO LONG ( 003)

The document is longer than 1 metre.

Reduce the length of the document to

 

 

within 1 metre, and then re-send it.

 

 

 

 

There is a document jam in the ADF.

Clear the document jam (Reference

 

 

Guide) and reload the document in the

 

 

ADF.

 

 

 

ECM RX

The machine is receiving a fax using Error

ECM receptions may take longer than

 

Correction Mode (ECM).

normal receptions. Turn off ECM if you

 

 

need to receive quickly, or if you know

 

 

your local lines are in good condition.

 

 

(ECM RX, p. 9-6)

 

 

 

8

Troubleshooting

8-1

Page 59
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Canon MPC600F/400 manual Troubleshooting, LCD Messages, Cause Action