Replacing the Printhead
Replace the printhead after two unsuccessful Printhead B cleanings do not restore high quality printing, or after calling a Help Desk or service center in response to a printer service call error and the service technician directs you to replace the printhead. Ink may spill onto your hands when you are changing the printhead, so we recommend that you use the gloves provided in the printhead package to handle the printhead during this procedure.
Note
z Contact a Canon service center for details about how to obtain a replacement printhead.
z When the ink supply runs low in a ink tank, procure a new ink tank for replacement as soon as possible.
Handing Printhead Precautions
Always follow these precautions when handling a printhead.
Caution
z Store the ink tanks out of the reach of small children. If a child accidentally ingests ink from an ink tank, contact a physician immediately.
z To avoid personal injury from a minor burn, never touch the printhead immediately after printing has stopped. The printhead becomes extremely hot during printing.
Important
zWhen replacing the printhead, confirm whether it is for dye ink or pigment ink before you install it. Replacing the wrong printhead for the ink tanks cause poor quality printing.
zTo avoid spilling and damage from stains, never drop or shake the printhead.
zThere may be some ink on or around the ink port of a printhead removed from the printer, so always handle a removed printhead carefully to avoid staining your clothing or the work area.
zDo not break the seal of the protective packing on a printhead until you are ready to install it in the printer. After breaking the seal, install the printhead immediately. Not installing and printhead immediately after breaking its seal could cause poor printing.
zTo avoid poor printing as a result of damaged nozzles, never place the printhead on a surface with the nozzles pointing down.
zTo avoid damaging the printer, never attempt to disassemble or modify the printhead.
zTo avoid poor quality printing, never touch the nozzles or electrical contacts on the printhead.
Replacing the Printhead