Problem 3: The printhead height adjustment lever is at the down position.

Solution: Set the printhead height adjustment lever to the center position for normal printing. (Æ P.2-27)

Problem 4: You are printing on thick paper or paper that buckles easily.

Solution: Make sure that the print height adjustment lever is set to the up position. (Æ P.2-27)

Edges Smeared with Ink

Problem 1: The selected Media Type is not correct for the media loaded in the paper supply source.

Solution: Confirm the current selection for the Media Type. If the setting is not correct, stop the print job, select the correct setting, then start the print job again. (Æ P.2-8,P.2-19)

Problem 2: Print media is curled or creased.

Solution: Remove the creasing or curling then start the print job again.

Problem 3: The cutting dust reduction function is switched on.

Solution: If the cutting dust reduction function is not needed, use the operation panel to switch off this feature for the print media in use.

Black Streaks Visible

Problem 1: Printhead is out of alignment.

Solution: Use the operation panel to adjust the amount of feed for the print media in use. (Æ P.7-38)

Problem 2: Printing is not proceeding smoothly due to an interruption in the flow of data from the computer.

Solution: Close other applications that are open and cancel other jobs that are executing.

Fine horizontal lines appear in images printed on backlight film or synthetic paper.

Problem 1: Standard is selected for Print Quality.

Solution: In the printer driver, select High or Highest for Print Quality.

7-10Troubleshooting