Print Job Results Abnormal

If the results you see in the print job are not what you expect, check the items described below.

Poor Print Quality

Printing is faint.

Problem 1: Printing on the wrong side of the sheet.

Solution: Determine which side is the correct print side. Some Media will not print correctly if printed on the back.

Problem 2: Ink supply in one or more tanks is running low.

Solution: Check the level of the ink in the tanks and replace a tank if it is nearly empty. (Æ P.6-2)

Problem 3: Printhead nozzles are clogged.

Solution: Print a nozzle check pattern, check the condition of the printhead nozzles, If you determine that the printhead nozzles are clogged, clean the printhead. (Æ P.7-31,P.7-33)

Problem 4: Ink filling is not completed.

Solution: If you can see bubbles in the ink hoses, perform Head Cleaning B. (Æ P.7-33)

Problem 5: The ink port needle is stuck and the ink has clogged.

Solution: If the printer has not been used for more than 24 hours, execute Print Head Cleaning B. (Æ P.7-33)

Ink Smeared

Problem 1: Printing with high density ink on plain paper.

Solution: Lower the Intensity setting (print density) in the printer driver. (Æ Printer Driver Help)

Problem 2: The selected Media Type does not match the media loaded in the paper supply source.

Solution: Confirm the current selection for the Media Type. If the setting is not correct, stop the print job, select the correct setting, then start the print job again. (Æ P.2-8,P.2-19)

Print Job Results Abnormal 7-9