Problem 2: Colors in the printout do not match the colors on the screen.

Solution: Perform monitor color correction. (Æ Monitor Instructions)

Solution: The color management setting in the software application is not set correctly. For details, see your software application manual.

Problem 3: Color ink is running low.

Solution: Check the level of the ink in the tanks and replace a tank if it is nearly empty. (Æ P.6-2)

Problem 4: Not enough ink is being supplied to the printhead.

Solution: On the printer operation panel, perform Head Cleaning B. (Æ P.7-33)

Problem 5: A color ink tank is inserted in the wrong slot.

Solution: On the printer operation panel, select “Move Printer”. Remove the ink tank from the printer, then insert the correct color ink tank. (Æ Setup Guide)

Solution: After doing the above procedure, execute “Nozzle Check”. If each color is notprinting correctly, on the printer operation panel execute “Head Cleaning B”. (Æ P.7-31,P.7-33)

Image Color Borders Printing Dark

Problem 1: Ink is clogged in a nozzle.

Solution: Open the printer driver, click the Device Settings tab then select SSC Adjustment. If the Level 1 setting is not satisfactory, select Level 2 then try again. However, using this feature could change the hues of the overall image, so watch carefully the affects of the changes on the hues in the printed image.

Other Problems

Ink consumption is exceedingly high.

Problem 1: Printing a color image over a large printing area.

Solution: Printing a photograph or other large image consumes a large amount of ink. This is not abnormal.

Printer suddenly becomes very quiet.

Problem 1: The fan has shut down because the printer is checking the printhead nozzles.

Solution: This is not a malfunction or breakdown. Wait for the nozzle check operation to finish.

7-12Troubleshooting