Removing Paper Jams
When a paper jam occurs, the “Media Jam” or “Turn Power Off !!” message is displayed on the operation panel and the print job stops. Follow the procedure below to check each location for paper jams and remove the jammed sheets.
Removing a Roll Media Jam
Follow the procedure below to remove a roll media jam.
TJam During Roll Media Preparation
1Open the tray, pull the tray open lever, then pull out the roll media tray.
2 Rotate the roll holder in the direction shown in the illustration so you can see the leading edge of the roll, then cut the media at the buckle.
Caution
When cutting the media, work carefully to avoid cutting your hand on the cutting blade or leading edge of the media.
Removing Paper Jams