Check Printouts

Problem 1: Cannot adjust nozzle to correct blockage.

Solution: Execute “Head Cleaning B”. (Æ P.7-33)

Solution: Press the Online button to continue printing.

No Printhead

Problem 1: The printhead is not installed.

Solution: Install the printhead correctly. (Æ P.6-19)

Check Printhead

Problem 1: The printhead is not installed.

Solution: Install the printhead correctly. (Æ P.6-19)

Problem 2: The printhead installed cannot be used with this printer.

Solution: Install the printhead for this printer. (Æ P.6-19)

Problem 3: Printhead abnormal.

Solution: Open the upper cover. If the carriage is out, replace the printhead.

(Æ P.6-22). If the carriage is in, close the upper cover, press the Online button, select “Replace P.head”, then replace the printhead. (Æ P.6-19)

Memory Overflow

Problem 1: Print job cannot be processed due to the large amount of data.

Solution: Check and lower the resolution and quality settings in the printer driver.

Solution: Use the banner printing feature to divide the job.

No Media

Problem 1: The media in the selected source has run out.

Solution: Load the media then press the Online button. (Æ P.2-8,P.2-19)

7-16Troubleshooting