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Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide
OL-8551-04
Chapter 3 Message and Recovery Procedures
PLATFORM_SPAN Messages
Explanation There is a local resource error or t hat too many outgoing messages are queued for th e
message class. The first [dec] is RPC request class, the second [dec] is the RPC request number, and
[chars] is an optional comment.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with th e gathered
information. For more information about these online tools and about contacting Cisco, see the “Error
Message Traceback Reports” section on page 2-7.
Error Message PLATFORM_RPC-3-UNABLE_TO_SEND: System is unable to send RPC message:
[chars], paks_outstanding: [int].
Note This message applies only to Catalyst 3750 and 2975 switches.
Explanation The system had a low-level transport failure when trying to send an RPC message.
[chars] is a description of the error returned by the low-level packet sending driver that triggered the
error (usually one of these: fifo full, fifo empty, out of buf, out of mem, null pointer, misc failure),
and [int] is the number of packets outstanding (packets fr om the RPC code to the driver that have
not yet been sent).
Recommended Action Find out more about the error by usin g the show tech-support privileged EXEC
command and by copying the error message exactly as it appears on the console or system log and
entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For
more information about these online tools and about contacting Cisco, see the “Error Message
Traceback Reports” section on page 2-7.
PLATFORM_SPAN Messages
This section contains the Switched Port Analyzer (SPAN) messages.
Error Message PLATFORM_SPAN-3-PACKET_DROP: Decreases egress SPAN rate.
Note This message applies only to Catalyst 3750 and 3560 switches.
Explanation Egress SPAN rates are falling because SPAN is enabled with multicast routing or
fallback bridging.
Recommended Action Find out more about the error by usin g the show tech-support privileged EXEC
command and by copying the error message exactly as it appears on the console or system log and
entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For
more information about these online tools and about contacting Cisco, see the “Error Message
Traceback Reports” section on page 2-7.