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Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide
OL-8551-04
Chapter 3 Message and Recovery Proced ures
HLFM Messages
Error Message HARDWARE-3-STATS_ERROR: Statistics ID [dec] is invalid.
Note This message applies only to Catalyst 3750, 3560, 2975, 2970, and 296 0 switches.
Explanation The statistics ID used is out of range. The statistics supported by the port ASIC are
identified by an ID. [dec] is the statistics ID.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with th e gathered
information. For more information about these online tools and about contacting Cisco, see the “Error
Message Traceback Reports” section on page 2-7.
HLFM Messages
This section contains messages from the local forwarding manag er.
Error Message HLFM-3-MACFREE_ERROR: MAC address [enet], vlan [dec] is still
referenced; cannot free.
Note This message applies only to Catalyst 3750, 3560, 2975, 2970, and 296 0 switches.
Explanation An attempt was made to free a MAC address before releasing all references to it. [enet]
is the MAC address, and [dec] is the VLAN ID.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with th e gathered
information. For more information about these online tools and about contacting Cisco, see the “Error
Message Traceback Reports” section on page 2-7.
Error Message HLFM-3-MAP_ERROR: IP address [IP_address] not in mac tables,
mac-address [enet], vlan [dec].
Note This message applies only to Catalyst 3750, 3560, 2975, 2970, and 296 0 switches.
Explanation The IP address and MAC address tables are out of sync. [IP_address] is the IP addre ss,
[enet] is the MAC address, and [dec] is the VLAN ID.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with th e gathered
information. For more information about these online tools and about contacting Cisco, see the “Error
Message Traceback Reports” section on page 2-7.