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Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide
OL-8551-04
Chapter 3 Message and Recovery Procedures
ILPOWER Messages
Error Message ILPOWER-3-CONTROLLER_POST_ERR: Inline Power Feature is disabled on
this switch because Power On Self Test (POST) failed on this switch. Please consult
TECH support for further assistance
Note This message applies only to Catalyst 3750, 3560, and 3550 switches.
Explanation An error reported or caused by the Power over Ethe rnet (PoE) controller is detected
during power-on self-test (POST).
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error using the Output Interpreter. Use the Bug Toolkit to look
for similar reported problems. If you still require assistance, open a case with the TAC, or contact
your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the “Error
Message Traceback Reports” section on page 2-7.
Error Message ILPOWER-3-ILPOWER_INTERNAL_IF_ERROR: Inline Power internal error,
interface [chars]: [chars].
Note This message applies only to Catalyst 3750 and 3560 switches.
Explanation A software check failed during PoE processing. The first [chars] is the interface. The
second [chars] describes the error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
tech-support user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the “Error Message Traceback Reports” section on page 2-7.
Error Message ILPOWER-3-ILPOWER_INTERNAL_IF_ERROR:Inline Power internal error.
Interface cannot obtain asic-cnfg information.
Note This message applies only to Catalyst 3550-24PWR switches.
Explanation The PoE feature code failed for unknown reasons. A software error has probably
occurred.
Recommended Action Find out more about the error by using the show tech-support privileged
EXEC command and by copying the error message exactly as it appears on the console or system
log and entering it in the Output Interpreter tool. Us e the Bug Toolkit to look for similar reported
problems. For more information about these online tools and abo ut contacting Cisco, see the “Error
Message Traceback Reports” section on page 2-7 for more information.