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User Guide for the Cisco Network Analysis Module (NAM) Traffic Analyzer, 5.0
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Chapter 6 NAM Traffic Analyzer 5.0 Usage Scenarios
Troubleshooting
If the alarm is for an Application Response Time issue, you can access Monitor > Response Time
Summary or Analyze > Response Time > Application to drill-down on what hosts are accessing the
application. Identify the application server and view what other applications are hosted and all the clients
accessing that server.
See Monitor: Response Time Summary, page 3-5.
See Analyze: Response Time, page 3-19.
Using NAM for SmartGrid Visibility
The NAM Traffic Analyzer will not recognize the IEC 60870 protocol out of the box (this is one of the
main protocols used by power distribution companies). You will have to add a custom protocol, because
it is a specific port you will be using. When you choose Setup > Classification > Application
Configuration, you will see all hosts using that application. It will be identified as a Telnet application.