Administration Guide, Call Park | Cisco Systems 7971G-GE, 7970G

Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)

Feature		Description	Configuration Reference

Call park		Allows users to park (temporarily store) a call and	For more information, refer to:
		then retrieve the call by using another phone in the	• Cisco Unified Communications Manager
		Cisco Unified Communications Manager system.	• Cisco Unified Communications Manager
		Cisco Unified Communications Manager system.	Administration Guide, “Call Park”
			Administration Guide, “Call Park”
			chapter.
			• Cisco Unified Communications Manager
			System Guide, “Cisco Unified IP Phones”
			chapter.
			• Cisco Unified Communications Manager
			Features and Services Guide, “Call Park”
			chapter.

Call pickup		Allows users to redirect a call that is ringing on	For more information, refer to the Cisco
		another phone within their pickup group to their	Unified Communications Manager Features
		phone.	and Services Guide, “Call Pickup” chapter.
		You can configure an audio and/or visual alert for
		the primary line on the phone. This alert notifies
		the users that a call is ringing in their pickup group.

Call recording		Allows a supervisor to record an active call. The	For more information, refer to the Cisco
		user might hear an intermittent tone (beep tone)	Unified Communications Manager Features
		during a call when it is being recorded.	and Services Guide, “Monitoring and
		Note The intercom feature is disabled when a	Recording” chapter.
		Note The intercom feature is disabled when a
		call is being monitored or recorded.

Call waiting		Indicates (and allows users to answer) an incoming	For more information, refer to the Cisco Unified
		call that rings while on another call. Displays	Communications System Guide,
		incoming call information on the phone screen.	“Understanding Directory Numbers” chapter.

Caller ID		Displays caller identification such as a phone	For more information, refer to:
		number, name, or other descriptive text on the	• Cisco Unified Communications Manager
		phone screen.	• Cisco Unified Communications Manager
		phone screen.	System Guide, “Cisco Unified IP Phones”
			System Guide, “Cisco Unified IP Phones”
			chapter.”
			• Cisco Unified Communications Manager
			System Guide, “Understanding Route
			Plans” chapter.
			• Cisco Unified Communications Manager
			Features and Services Guide, “Call
			Display Restrictions” chapter.

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

	OL-15299-01	5-5

7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.

Cisco Systems 7971G-GE Administration Guide, Call Park, Features and Services Guide, Call Park

Models: 7970G 7971G-GE

Feature

• Cisco Unified Communications Manager