Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding Security Features for Cisco Unified IP Phones

Establishing and Identifying Secure Conference Calls

You can initiate a secure conference call and monitor the security level of participants. A secure conference call is established using this process:

1.A user initiates the conference from a secure phone (encrypted or authenticated security mode).

2.Cisco Unified Communications Manager assigns a secure conference bridge to the call.

3.As participants are added, Cisco Unified Communications Manager verifies the security mode of each phone (encrypted or authenticated) and maintains the secure level for the conference.

4.The phone displays the security level of the conference call. A secure conference displays

(encrypted) or (authenticated) icon to the right of “Conference” on the phone screen. If icon displays, the conference is not secure.

Note There are interactions, restrictions, and limitations that affect the security level of the conference call depending on the security mode of the participant’s phones and the availability of secure conference bridges. See Table 1-4and Table 1-5for information about these interactions.

Establishing and Identifying Protected Calls

A protected call is established when your phone, and the phone on the other end, is configured for protected calling. The other phone can be in the same Cisco Unified IP network, or on a network outside the IP network. Protected calls can only be made between two phones. Conference calls and other multiple-line calls are not supported.

A protected call is established using this process:

1.A user initiates the call from a protected phone (protected security mode).

2.The phone displays the icon (encrypted) on the phone screen. This icon indicates that the phone is configured for secure (encrypted) calls, but this does not mean that the other connected phone is also protected.

3.A security tone plays if the call is connected to another protected phone, indicating that both ends of the conversation are encrypted and protected. If the call is connected to a non-protected phone, then the secure tone is not played.

Note Protected calling is supported for conversations between two phones. Some features, such as conference calling, shared lines, Extension Mobility, and Join Across Lines are not available when protected calling is configured.

 

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Cisco Systems 7970G, 7971G-GE manual Establishing and Identifying Secure Conference Calls
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7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.
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