Chapter 8 Monitoring the Cisco Unified IP Phone Remotely

Network Statistics

Network Statistics

These network statistics areas on a phone’s web page provide information about network traffic on the phone:

Ethernet Information area—Displays information about Ethernet traffic. Table 8-3describes the items in this area.

Access area—Displays information about network traffic to and from the PC port on the phone. Table 8-4describes the items in this area.

Network area—Displays information about network traffic to and from the network port on the phone. Table 8-4describes the items in this area.

To display a network statistics area, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 8-1, and then click the Ethernet Information, the Access, and or the Network hyperlink.

 

 

 

 

Table 8-3

Ethernet Information Area Items

 

 

 

 

 

 

 

 

 

 

 

Item

 

Description

 

 

 

 

 

 

 

 

 

 

 

Tx Frames

 

Total number of packets transmitted by the phone

 

 

 

 

 

 

 

 

 

 

 

Tx broadcast

 

Total number of broadcast packets transmitted by the phone

 

 

 

 

 

 

 

 

 

 

 

Tx multicast

 

Total number of multicast packets transmitted by the phone

 

 

 

 

 

 

 

 

 

 

 

Tx unicast

 

Total number of unicast packets transmitted by the phone

 

 

 

 

 

 

 

 

 

 

 

Rx Frames

 

Total number of packets received by the phone

 

 

 

 

 

 

 

 

 

 

 

Rx broadcast

 

Total number of broadcast packets received by the phone

 

 

 

 

 

 

 

 

 

 

 

Rx multicast

 

Total number of multicast packets received by the phone

 

 

 

 

 

 

 

 

 

 

 

Rx unicast

 

Total number of unicast packets received by the phone

 

 

 

 

 

 

 

 

 

 

RxPacketNoDes

Total number of shed packets caused by no Direct Memory Access

 

 

 

 

 

 

(DMA) descriptor

 

 

 

 

 

 

 

 

 

 

 

Table 8-4

Access Area and Network Area Items

 

 

 

 

 

 

 

 

 

 

 

Item

 

Description

 

 

 

 

 

 

 

 

 

 

 

Rx totalPkt

 

Total number of packets received by the phone

 

 

 

 

 

 

 

 

 

 

 

Rx crcErr

 

Total number of packets received with CRC failed

 

 

 

 

 

 

 

 

 

 

 

Rx alignErr

 

Total number of packets received between 64 and 1522 bytes in length

 

 

 

 

 

 

that have a bad Frame Check Sequence (FCS)

 

 

 

 

 

 

 

 

 

 

 

Rx multicast

 

Total number of multicast packets received by the phone

 

 

 

 

 

 

 

 

 

 

 

Rx broadcast

 

Total number of broadcast packets received by the phone

 

 

 

 

 

 

 

 

 

 

 

Rx unicast

 

Total number of unicast packets received by the phone

 

 

 

 

 

 

 

 

 

 

 

Rx shortErr

 

Total number of FCS error packets or Align error packets received that

 

 

 

 

 

 

are less than 64 bytes in size

 

 

 

 

 

 

 

 

 

 

 

Rx shortGood

 

Total number of good packets received that are less than 64 bytes size

 

 

 

 

 

 

 

 

 

 

 

Rx longGood

 

Total number of good packets received that are greater than 1522 bytes

 

 

 

 

 

 

in size

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

 

 

 

 

 

 

 

 

 

 

 

 

8-8

 

 

 

 

OL-15299-01

 

 

 

 

 

 

 

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Cisco Systems 7970G, 7971G-GE manual Network Statistics

7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.