Settings Security Configuration | Cisco Systems 7971G-GE, 7970G

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2	Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

Message		Description	Possible Explanation and Action

DHCP timeout		DHCP server did not respond.	• Network is busy—The errors should
			resolve themselves when the network load
			reduces.
			• No network connectivity between the
			DHCP server and the phone—Verify the
			network connections.
			• DHCP server is down—Check
			configuration of DHCP server.
			• Errors persist—Consider assigning a static
			IP address. See the “Network
			Configuration Menu” section on page 4-5
			for details on assigning a static IP address.

Disabled		802.1X Authentication is disabled on the phone.	You can enable 802.1X authentication using the
			Settings > Security Configuration > 802.1X
			Authentication option on the phone. For more
			information, see the “802.1X Authentication
			and Status” section on page 4-31.

DNS timeout		DNS server did not respond.	• Network is busy—The errors should
			resolve themselves when the network load
			reduces.
			• No network connectivity between the DNS
			server and the phone—Verify the network
			connections.
			• DNS server is down—Check configuration
			of DNS server.

DNS unknown host		DNS could not resolve the name of the TFTP	• Verify that the host names of the TFTP
		server or Cisco Unified Communications	server or Cisco Unified Communications
		Manager.	Manager are configured properly in DNS.
			• Consider using IP addresses rather than
			host names.

Duplicate IP		Another device is using the IP address assigned	• If the phone has a static IP address, verify
		to the phone.	that you have not assigned a duplicate IP
			address. See the “Network Configuration
			Menu” section on page 4-5section for
			details.
			• If you are using DHCP, check the DHCP
			server configuration.

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

	OL-15299-01	7-5

7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.

Cisco Systems 7971G-GE, 7970G manual Settings Security Configuration, Status section on

Models: 7970G 7971G-GE

Message

Configuration Menu” section on page 4-5

Settings > Security Configuration > 802.1X

information, see the “802.1X Authentication

and Status” section on page 4-31.

address. See the “Network Configuration

Menu” section on page 4-5section for

server configuration.

7970G, 7971G-GE specifications