Cisco Systems 7971G-GE, 7970G What Features are Supported on the Cisco Unified IP Phone 7970 Series?

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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

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Chapter 1 An Overview of the Cisco Unified IP Phone

What Features are Supported on the Cisco Unified IP Phone 7970 Series?

What Features are Supported on the Cisco Unified IP Phone 7970 Series?

The Cisco Unified IP Phone functions much like a digital business phone, allowing you to place and

receive telephone calls. In addition to traditional telephony features, the Cisco Unified IP Phone includes

features that enable you to administer and monitor the phone as a network device.

This section includes the following topics:

• Feature Overview, page 1-7

• Configuring Telephony Features, page 1-8

• Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-8

• Providing Users with Feature Information, page 1-8

Cisco Unified IP Phones provide traditional telephony functionality, such as call forwarding and

transferring, redialing, speed dialing, conference calling, and voice messaging system access.

Cisco Unified IP phones also provide a variety of other features. For an overview of the telephony

features that the Cisco Unified IP Phone supports, see the “Telephony Features Available for the Phone”

section on page 5-1.

As with other network devices, you must configure Cisco Unified IP Phones to prepare them to access

Cisco Unified Communications Manager and the rest of the IP network. By using DHCP, you have fewer

settings to configure on a phone, but if your network requires it, you can manually configure an IP

address, TFTP server, subnet information, etc. For instructions on configuring the network settings on

the Cisco Unified IP Phones, see Chapter 4, “Configuring Settings on the Cisco Unified IP Phone.”

The Cisco Unified IP Phone can interact with other services and devices on your IP network to provide

enhanced functionality. For example, you can integrate the Cisco Unified IP Phones with the corporate

Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to search for

co-workers contact information directly from their IP phones. You can also use XML to enable users to

access information such as weather, stocks, quote of the day, and other web-based information. For

information about configuring such services, see the “Configuring Corporate Directories” section on

page 5-17 and the “Setting Up Services” section on page 5-20.

Finally, because the Cisco Unified IP Phone is a network device, you can obtain detailed status

information from it directly. This information can assist you with troubleshooting any problems users

might encounter when using their IP phones. See Chapter 7, “Viewing Model Information, Status, and

Statistics on the Cisco Unified IP Phone,” for more information.