Appendix B Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series

Table B-1 Cisco Unified IP Phone 7970G/7971G-GE Feature Support by Protocol (continued)

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE

 

 

 

 

 

 

 

 

Features

SCCP

SIP

For More Information

 

 

 

 

 

 

 

Calling Features

 

 

 

 

 

 

 

 

 

 

Call Back

Supported

Supported

“Basic Call Handling—Placing a Call: Additional

 

 

 

 

 

 

Options”

 

 

 

 

 

 

 

Call Display Restrictions

Supported

Supported

 

 

 

 

 

 

 

 

Call Forward All

Supported

Supported

“Basic Call Handling—Forwarding Calls to Another

 

 

 

 

 

 

Number”

 

 

 

 

 

 

 

Call Forward All Breakout

Supported

Supported

 

 

 

 

 

 

 

 

 

Call Forward All Loop

Supported

Supported

 

 

 

Prevention

 

 

 

 

 

 

 

 

 

 

Call Forward Busy

Supported

Supported

“Basic Call Handling—Forwarding Calls to Another

 

 

 

 

 

 

Number”

 

 

 

 

 

 

 

Call Forward Configurable

Supported

Supported

 

 

 

Display

 

 

 

 

 

 

 

 

 

 

 

Call Forward Destination

Supported

Supported

 

 

 

Override

 

 

 

 

 

 

 

 

 

 

Call Forward No Answer

Supported

Supported

“Basic Call Handling—Forwarding Calls to Another

 

 

 

 

 

 

Number”

 

 

 

 

 

 

Call Park

Supported

Supported

“Advanced Call Handling—Storing and Receiving

 

 

 

 

 

 

Parked Calls”

 

 

 

 

 

 

Call Pickup/Group Call

Supported

Supported

“Advanced Call Handling—Picking Up a Redirected

 

Pickup/Directed Call

 

 

Call on Your Phone”

 

Pickup

 

 

 

 

 

 

 

 

 

 

 

Call Recording

Supported

Supported

 

 

 

 

 

 

 

 

Call Waiting

Supported

Supported

“Basic Call Handling—Answering a Call”

 

 

 

 

 

 

Caller ID

Supported

Supported

“An Overview of Your Phone—Understanding Touch

 

 

 

 

 

 

Screen Features” or “An Overview of Your

 

 

 

 

 

 

Phone—Understanding Phone Screen Features”

 

 

 

 

 

 

 

Caller ID Blocking

Supported

Supported

 

 

 

 

 

 

 

 

 

Call Back

Supported

Supported

 

 

 

 

 

 

 

 

 

Cisco Unified

Supported

Supported

 

 

 

Communications Manager

 

 

 

 

 

Assistant

 

 

 

 

 

 

 

 

 

 

Client Matter Codes

Supported

Not supported

“Basic Call Handling—Placing a Call: Additional

 

(CMC)

 

 

Options”

 

 

 

 

 

 

Computer Telephony

Supported

Some support

Users do not interact with this feature directly. It is

 

Integration (CTI)

 

(such as Call Park,

configured on Cisco Unified Communications

 

Applications

 

WMI)

Manager.

 

 

 

 

 

 

 

Configurable Call Forward

Supported

Supported

 

 

 

Display

 

 

 

 

 

 

 

 

 

 

 

Direct Transfer

Supported

Not supported

 

 

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

 

 

 

 

 

 

 

 

 

 

 

 

B-2

 

 

 

 

OL-15299-01

 

 

 

 

 

 

 

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Cisco Systems 7970G, 7971G-GE manual Cmc, Wmi

7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.