Appendix A Providing Information to Users Via a Website

How Users Access the Online Help System on the Phone

How Users Access the Online Help System on the Phone

This Cisco Unified IP Phone 7970 Series provides access to a comprehensive online help system. To view the main help menu on a phone, press the ? button on the phone. If you are already in Help, press Main.

Main menu topics include:

•About Your Cisco Unified IP Phone—Descriptive information about the phone model

•How do I...?—Procedures and information about commonly used phone tasks

•Calling Features—Descriptions and procedures for using calling features, such as conference and transfer

•Help—Tips on using and accessing Help

You can also use the ? button to obtain information about softkeys, menu items, and the help system itself. Refer to Cisco Unified IP Phone 7970 Series Guide for more information.

How Users Get Copies of Cisco Unified IP Phone Manuals

You should provide end users with access to user documentation for the Cisco Unified IP Phones. Cisco Unified IP Phone 7970 Series Guide includes detailed user instructions for key phone features.

There are several Cisco Unified IP Phone models available, so to assist users in finding the appropriate documentation on the Cisco website, Cisco recommends that you provide links to the current documentation. If you do not want to or cannot send users to the Cisco website, Cisco suggests that you download the PDF files and provide them to end users on your website.

For a list of available documentation, go to the Cisco Unified IP Phone website at this URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

For more information about viewing or ordering documentation, see the “Document Conventions” section on page xiii.

Additionally, you can provide end users with access to self-paced Cisco Unified IP Phone eLearning tutorials for several phone models. The tutorials can include a link to a user guide PDF. For more information, see the “Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)” section on page A-2.

Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)

Cisco 7900 Series Unified IP Phone eLearning tutorials use audio and animation to demonstrate basic calling features for SCCP phones. The eLearning tutorials are currently available for the Cisco Unified IP Phone 7970 Series (7970G/7971G-GE), and the Cisco Unified IP Phone models 7961G/G-GE, 7941G/G-GE, 7960G, 7940G, 7912G, and 7905G.

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

 

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7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.
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