Cisco Systems 7971G-GE Administration Guide, Phone Button, Administration Guide, Modifying Phone

Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Programmable line keys		The administrator can assign features to line	For more information, refer to:
		buttons. Softkeys normally control these features;	• Cisco Unified Communications Manager
		for example, New Call, Call Back, End Call, and
			System Guide, “Cisco Unified IP Phones”
		Forward All. When the administrator configures
			chapter.
		these features on the line buttons, they always
			• Cisco Unified Communications Manager
		remain visible, so users can have a “hard” New Call
		key.	Administration Guide, “Phone Button
			Template Configuration” chapter
			• Cisco Unified Communications Manager
			Administration Guide, “Modifying Phone
			Button Templates”
Protected calling		Provides a secure (encrypted) connection between	For more information about security, see the
		two phones. A security tone is played at the	“Overview of Supported Security Features”
		beginning of the call to indicate that both phones	section on page 1-10.
		are protected. Some features, such as conference	For additional information, refer to Cisco
		calling, shared lines, Extension Mobility, and Join
			Unified Communications Manager Security
		Across Lines are not available when protected	Guide.
		calling is configured. Protected calls are not
		authenticated.
Quality Reporting Tool		Allows users to use the QRT softkey on a phone to	For more information refer to:
(QRT)		submit information about problem phone calls.	• Cisco Unified Communications Manager
		QRT can be configured for either of two user
			System Guide, “Cisco Unified IP Phones”
		modes, depending upon the amount of user
			chapter.
		interaction desired with QRT.
			• Cisco Unified Communications Manager
			Features and Services Guide, “Quality
			Report Tool” chapter.
Redial		Allows users to call the most recently dialed phone	Requires no configuration.
		number by pressing a softkey.
Ring setting		Identifies ring type used for a line when a phone	For more information refer to:
		has another active call.	• Cisco Unified Communications Manager
			Administration Guide, “Directory
			Number Configuration” chapter.
			• “Creating Custom Phone Rings” section
			on page 6-2.

	Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
OL-15299-01		5-13