Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

 

TFTP timeout

 

TFTP server did not respond.

Network is busy—The errors should

 

 

 

resolve themselves when the network load

 

 

 

reduces.

 

 

 

No network connectivity between the TFTP

 

 

 

server and the phone—Verify the network

 

 

 

connections.

 

 

 

TFTP server is down—Check

 

 

 

configuration of TFTP server.

 

 

 

 

Timed Out

 

Supplicant attempted 802.1X transaction but

Authentication typically times out if 802.1X

 

 

timed out due the absence of an authenticator.

authentication is not configured on the switch.

 

 

 

 

Version error

 

The name of the phone load file is incorrect.

Make sure that the phone load file has the

 

 

 

correct name.

 

 

 

XmlDefault.cnf.xml, or

Name of the configuration file.

None. This is an informational message

.cnf.xml corresponding to

 

indicating the name of the configuration file for

the phone device name

 

the phone.

 

 

 

 

Network Statistics Screen

The Network Statistics screen displays information about the phone and network performance. Table 7-3describes the information that displays in this screen.

To display the Network Statistics screen, follow these steps:

Procedure

Step 1 Press the Settings button.

Step 2 Select Status.

Step 3 Select Network Statistics.

To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey.

To exit the Network Statistics screen, press the Exit softkey.

Table 7-3 Network Statistics Message Components

Item

Description

 

 

Rx Frames

Number of packets received by the phone

 

 

Tx Frames

Number of packets sent by the phone

 

 

Rx Broadcasts

Number of broadcast packets received by the phone

 

 

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

 

OL-15299-01

7-9

 

 

 

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Cisco Systems 7971G-GE, 7970G manual Network Statistics Screen, Select Network Statistics

7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.