Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

Caller ID Blocking

Allows users to block their phone numbers or

For more information, refer to:

 

 

e-mail addresses from displaying on phones that

• Cisco Unified Communications Manager

 

 

have caller identification enabled.

 

 

System Guide, “Understanding Route

 

 

 

 

 

 

Plans” chapter.

 

 

 

• Cisco Unified Communications Manager

 

 

 

Administration Guide, “Directory

 

 

 

Number Configuration” chapter.

 

 

 

• Cisco Unified Communications Manager

 

 

 

Administration Guide, “SIP Profile

 

 

 

Configuration” chapter.

 

 

 

 

Cisco Unified

 

Enables managers and their assistants to work

For more information, refer to:

Communications

together more effectively by providing a

• Cisco Unified Communications Manager

Manager Assistant

call-routing service, enhancements to phone

Administration Guide, “Cisco Unified

 

 

capabilities for the manager, and desktop interfaces

 

 

CM Assistant Configuration Wizard”

 

 

that are primarily used by the assistant.

 

 

chapter.

 

 

 

 

 

 

• Cisco Unified Communications Manager

 

 

 

System Guide, “Cisco Unified

 

 

 

Communications Manager Assistant”

 

 

 

chapter.

 

 

 

• Cisco Unified Communications Manager

 

 

 

Features and Services Guide, “Cisco

 

 

 

Unified Communications Manager

 

 

 

Assistant With Proxy Line Support” and

 

 

 

“Cisco Unified Communications

 

 

 

Manager Assistant With Shared Line

 

 

 

Support” chapters.

 

 

 

Client matter codes

Enables a user to specify that a call relates to a

For more information, refer to:

(CMC)

 

specific client matter.

• Cisco Unified Communications Manager

 

 

 

(SCCP phones only)

 

Administration Guide, “Client Matter

 

 

 

Codes” chapter.

 

 

 

• Cisco Unified Communications Manager

 

 

 

Features and Services Guide, “Client

 

 

 

Matter Codes and Forced Authorization

 

 

 

Codes” chapter.

 

 

 

Computer Telephony

A computer telephony integration (CTI) route point

For more information, refer to the Cisco

Integration (CTI)

can designate a virtual device to receive multiple,

Unified Communications Manager

applications

 

simultaneous calls for application-controlled

Administration Guide, “CTI Route Point

 

 

redirection.

Configuration” chapter.

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

5-6

OL-15299-01

 

 

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Cisco Systems 7970G Administration Guide, Cisco Unified, System Guide, Cisco Unified, Features and Services Guide, Cisco
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7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.
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