Chapter 8 Monitoring the Cisco Unified IP Phone Remotely

Device Logs

Table 8-4

Access Area and Network Area Items (continued)

 

 

 

Item

 

Description

 

 

CDP Neighbor IP Address

IP address of the neighbor device discovered by CDP protocol.

 

 

CDP Neighbor Port

Neighbor device port to which the phone is connected discovered by

 

 

CDP protocol.

 

 

LLDP Neighbor Device ID

Identifier of a device connected to this port discovered by LLDP

 

 

protocol.

 

 

LLDP Neighbor IP Address

IP address of the neighbor device discovered by LLDP protocol.

 

 

LLDP Neighbor Port

Neighbor device port to which the phone is connected discovered by

 

 

LLDP protocol.

 

 

 

Device Logs

The Device Logs area on a phone’s web page provides information you can use to help monitor and troubleshoot the phone.

•Console Logs—Includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone.

•Core Dumps—Includes hyperlinks to individual dump files.

•Status Messages area—Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2describes the status messages that can appear.

To display the Status Messages, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 8-1, and then click the Status Messages hyperlink.

•Debug Display area—Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting.

Streaming Statistics

A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A phone streams information when it is on a a call or running a service that sends or receives audio or data.

The streaming statistics areas on a phone’s web page provide information about the streams. Most calls use only one stream (Stream 1), but some calls use two or three stream. For example, a barged call uses Stream 1 and Stream 2.

To display a Streaming Statistics area, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 8-1, and then click the Stream 1, the Stream 2, or the Stream

3hyperlink.

Table 8-5describes the items in the Streaming Statistics areas.

Table 8-5 Streaming Statistics Area Items

 

 

 

 

Item

Description

 

 

 

 

 

 

 

 

 

 

Remote Address

IP address and UDP port of the destination of the stream.

 

 

 

 

 

 

 

 

 

 

Local Address

IP address and UPD port of the phone.

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

 

 

 

 

 

 

 

 

 

 

 

8-10

 

 

 

OL-15299-01

 

 

 

 

 

 

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Cisco Systems 7970G, 7971G-GE manual Device Logs, Streaming Statistics
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7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.
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