Computer telephony integration CTI, IN-3

2-12

Index

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager

adding to Cisco Unified Communications

Manager			2-9
cleaning			9-17
configuration checklist						1-19
configuration requirements 1-18
configuring user services						5-20
features		1-1
figure	1-1
installation checklist					1-21
installation overview					1-18
installation procedure					3-5
installation requirements						1-18
modifying phone button templates							5-17
mounting to wall 3-9
power sources				2-3
registering			2-9
registering with Cisco Unified Communications
Manager			2-10,2-12
resetting			9-13
supported networking protocols							1-3
technical specifications						D-1
troubleshooting				9-1
using LDAP directories						5-17
web page			8-1
Cisco Unified IP Phone Expansion Module 7914
statistics			7-3,7-12
troubleshooting				9-12
cleaning the Cisco Unified IP Phone							9-17
Clear softkey			7-4,7-9
client matter codes				5-6,B-2
computer telephony integration (CTI)							5-6,B-2
conference		5-7
secure	1-14
See secure conference
conference joining				5-7

configurable call forward display 5-7,B-2

configuration file
.cnf.xml		2-7
creating		9-5
encrypted		1-12
modifying			6-1
overview		2-6
secure	2-6
XmlDefault.cnf.xml						2-7
configuring
from a Cisco Unified IP Phone 4-3
LDAP directories					5-17
overview		1-18
personal directories						5-17
phone button templates							5-17
softkey templates					5-19
startup network settings							3-11
user features				5-20
connecting
handset		3-5
headset		3-5
to AC adapter				3-5
to a computer				3-5
to the network				3-5
Console Logs web page						8-2
Core Dumps web page						8-2
CTL file
deleting from phone						9-13
requesting			2-8
CTL File menu			4-30
CTL File screen				4-30
custom phone rings
about	6-2
creating		6-2,6-3,6-5
PCM file requirements							6-3

daisy chaining 9-10data VLAN 2-3

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

	IN-3	OL-15299-01

7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.

Cisco Systems 7970G, 7971G-GE manual Computer telephony integration CTI, IN-3

Models: 7970G 7971G-GE

computer telephony integration (CTI)

PCM file requirements

daisy chaining 9-10data VLAN 2-3

IN-3

OL-15299-01

7970G, 7971G-GE specifications