See the Network Configuration Menu | Cisco Systems 7971G-GE, 7970G

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2	Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

Message		Description	Possible Explanation and Action

Load Auth Failed		The phone could not load a configuration file.	Check that:
			• A good version of the configuration file
			exists on the applicable server.
			• The phone load being downloaded has not
			been altered or renamed.
			• Phone load type is compatible; for
			example, you cannot place a DEV load
			configuration file on a REL-signed phone.

Load ID incorrect		Load ID of the software file is of the wrong	Check the load ID assigned to the phone (from
		type.	Cisco Unified Communications Manager,
			choose Device > Phone). Verify that the load ID
			is entered correctly.

Load rejected HC		The application that was downloaded is not	Occurs if you were attempting to install a
		compatible with the phone’s hardware.	version of software on this phone that did not
			support hardware changes on this newer phone.
			Check the load ID assigned to the phone (from
			Cisco Unified Communications Manager,
			choose Device > Phone). Re-enter the load
			displayed on the phone. See the “Firmware
			Versions Screen” section on page 7-11to verify
			the phone setting.

Load Server is invalid		Indicates an invalid TFTP server IP address or	The Load Server setting is not valid. The Load
		name in the Load Server option.	Server specifies a TFTP server IP address or
			name from which the phone firmware can be
			retrieved for upgrades on the phones.
			Check the Load Server entry (from
			Cisco Unified Communications Manager
			Administration choose Device > Phone).

No CTL installed		A certificate trust list (CTL) file is not installed	Occurs if security is not configured. If security is
		in the phone.	configured, CTL file does not exist on the TFTP
			server.
			For more information, refer to Cisco
			Unified Communications Manager Security
			Guide.

No default router		DHCP or static configuration did not specify a	• If the phone has a static IP address, verify
		default router.	that the default router has been configured.
			See the “Network Configuration Menu”
			section on page 4-5section for details.
			• If you are using DHCP, the DHCP server
			has not provided a default router. Check the
			DHCP server configuration.

Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0

	OL-15299-01	7-7

7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.

Cisco Systems 7971G-GE, 7970G manual Versions Screen section on page 7-11to verify

Models: 7970G 7971G-GE

Message

Versions Screen” section on page 7-11to verify

Unified Communications Manager Security

Guide.

See the “Network Configuration Menu”

section on page 4-5section for details.

DHCP server configuration.

7970G, 7971G-GE specifications