4-5section for details | Cisco Systems 7970G, 7971G-GE specs

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2			Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

	Message			Description	Possible Explanation and Action

	Error update locale			One or more localization files could not be	From Cisco Unified Operating System
				found in the TFTP directory or were not valid.	Administration, check that the following files
				The locale was not changed.	are located within the subdirectories in TFTP
					File Management:
					• Located in subdirectory with same name as
					network locale:
					–	tones.xml
					• Located in subdirectory with same name as
					user locale:
					–	glyphs.xml
					–	dictionary.xml
					–	kate.xml

	Failed			The phone attempted an 802.1X transaction but	Authentication typically fails because of one of
				authentication failed.	the following:
					• No shared secret is configured in the phone
					or authentication server
					• The shared secret configured in the phone
					and the authentication server do not match
					• Phone has not been configured in the
					authentication server

	File auth error			An error occurred when the phone tried to	• The file is corrupted. If the file is a phone
				validate the signature of a signed file. This	configuration file, delete the phone from
				message includes the name of the file that failed.	the Cisco Unified Communications
					Manager database using
					Cisco Unified Communications Manager
					Administration. Then add the phone back
					to the Cisco Unified Communications
					Manager database using
					Cisco Unified Communications Manager
					Administration.
					• There is a problem with the CTL file and
					the key for the server from which files are
					obtained is bad. In this case, run the CTL
					client and update the CTL file, making sure
					that the proper TFTP servers are included
					in this file.

	File not found			The phone cannot locate, on the TFTP server,	From Cisco Unified Operating System
				the phone load file that is specified in the phone	Administration, make sure that the phone load
				configuration file.	file is listed in TFTP File Management.

	IP address released			The phone has been configured to release its IP	The phone remains idle until it is power cycled
				address.	or you reset the DHCP address. See the
					“Network Configuration Menu” section on
					page 4-5section for details.

		Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0


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7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.

Cisco Systems 7970G, 7971G-GE manual 4-5section for details

Models: 7970G 7971G-GE

Message

“Network Configuration Menu” section on

page 4-5section for details.

OL-15299-01

7970G, 7971G-GE specifications