Has not provided a DNS server. Check | Cisco Systems 7970G manual

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-2		Status Messages on the Cisco Unified IP Phone 7970 Series (continued)

	Message		Description	Possible Explanation and Action

	No DNS server IP		A name was specified but DHCP or static IP	• If the phone has a static IP address, verify
			configuration did not specify a DNS server	that the DNS server has been configured.
			address.	See the “Network Configuration Menu”
				section on page 4-5section for details.
				• If you are using DHCP, the DHCP server
				has not provided a DNS server. Check the
				DHCP server configuration.

	Programming Error		The phone failed during programming.	Attempt to resolve this error by power cycling
				the phone. If the problem persists, contact Cisco
				technical support for additional assistance.

	Successful – MD5		The phone attempted an 802.1X transaction and	The phone achieved 802.1X authentication.
			authentication achieved.

	TFTP access error		TFTP server is pointing to a directory that does	• If you are using DHCP, verify that the
			not exist.	DHCP server is pointing to the correct
				TFTP server.
				• If you are using static IP addresses, check
				configuration of TFTP server. See the
				“Network Configuration Menu” section on
				page 4-5for details on assigning a TFTP
				server.

	TFTP Error		The phone does not recognize an error code	Contact the Cisco TAC.
			provided by the TFTP server.

	TFTP file not found		The requested load file (.bin) was not found in	Check the load ID assigned to the phone (from
			the TFTP directory.	Cisco Unified Communications Manager,
				choose Device > Phone). Verify that the TFTP
				directory contains a .bin file with this load ID as
				the name.

	TFTP server not		The specified TFTP server could not be found in	• The DHCP server has the wrong
	authorized		the phone’s CTL.	configuration file for the TFTP server. In
				this case, update the TFTP server
				configuration to specify the correct TFTP
				server. The CTL file was made and then the
				TFTP server address changed. In this case,
				regenerate the CTL file.
				• If the phone is using a static IP address, the
				phone may be configured with the wrong
				TFTP server address. In this case, enter the
				correct TFTP server address in the Network
				Configuration menu on the phone.
				• If the TFTP server address is correct, there
				may be a problem with the CTL file. In this
				case, run the CTL client and update the
				CTL file, making sure that the proper TFTP
				servers are included in this file.

		Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0


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7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.

Cisco Systems 7970G Has not provided a DNS server. Check, 4-5for details on assigning a Tftp

Models: 7970G 7971G-GE

Message

See the “Network Configuration Menu”

section on page 4-5section for details.

has not provided a DNS server. Check the

DHCP server configuration.

“Network Configuration Menu” section on

page 4-5for details on assigning a TFTP

OL-15299-01

7970G, 7971G-GE specifications