Cisco Unified Communications Manager

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

To remove current status messages, press the Clear softkey.

To exit the Status Messages screen, press the Exit softkey.

Table 7-2			Status Messages on the Cisco Unified IP Phone 7970 Series

	Message			Description	Possible Explanation and Action

	BootP server used			The phone obtained its IP address from a BootP	None. This message is informational only.
				server rather than a DHCP server.

	CFG file not found			The name-based and default configuration file	The configuration file for a phone is created
				was not found on the TFTP Server.	when the phone is added to the
					Cisco Unified Communications Manager
					database. If the phone has not been added to the
					Cisco Unified Communications Manager
					database, the TFTP server generates a CFG File
					Not Found response.
					• Phone is not registered with
					Cisco Unified Communications Manager.
					You must manually add the phone to
					Cisco Unified Communications Manager if
					you are not allowing phones to
					auto-register. See the “Adding Phones with
					Cisco Unified Communications Manager
					Administration” section on page 2-12for
					details.
					• If you are using DHCP, verify that the
					DHCP server is pointing to the correct
					TFTP server.
					• If you are using static IP addresses, check
					configuration of the TFTP server. See the
					“Network Configuration Menu” section on
					page 4-5for details on assigning a TFTP
					server.

	CFG TFTP Size Error			The configuration file is too large for file system	Power cycle the phone.
				on the phone.

	Checksum Error			Downloaded software file is corrupted.	Obtain a new copy of the phone firmware and
					place it in the TFTP directory. You should only
					copy files into this directory when the TFTP
					server software is shut down, otherwise the files
					may be corrupted.

	CTL Installed			A certificate trust list (CTL) file is installed in	None. This message is informational only.
				the phone.	For more information about the CTL file, refer
					For more information about the CTL file, refer
					to Cisco Unified Communications Manager
					Security Guide.

	CTL update failed			The phone could not update its certificate trust	Problem with the CTL file on the TFTP server.
				list (CTL) file.	For more information, refer to Cisco
					For more information, refer to Cisco
					Unified Communications Manager Security
					Guide.

		Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0


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7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.

Cisco Systems 7970G, 7971G-GE manual Message Description Possible Explanation and Action

Models: 7970G 7971G-GE

Message

Description

Possible Explanation and Action

Administration” section on page 2-12for

“Network Configuration Menu” section on

to Cisco Unified Communications Manager

Security Guide.

Unified Communications Manager Security

Guide.

OL-15299-01

7970G, 7971G-GE specifications